How Business Leaders Can Become Storytellers
Skilled storytelling has always been a way to convey important messages, but recently its been recognized as a critical strategic business tool.
ReSource Pro Editorial Team
Is Your Solution Just Another Problem?
If you find a good solution and become attached to it, the solution may become your next problem.
Categorizing Emerging Exposures Helps Reinsurers
Guy Carpenter emphasizes the “opportunities” created by emerging exposures. Here are the key takeaways from his Emerging Risks 2014 Report.
How to Keep Insurance Staff Motivated During Renewals Season
If seasonal spikes are a challenge for your team, here are a few tips for keeping your workforce happy and focused on your customers.
Challenge Accepted!
Our CEO Dan Epstein has accepted the ALS Ice Bucket Challenge to raise awareness and help fund ALS programs.
The Need for Top Insurance Talent Grows
There are several recommendations from the 2013 Accenture survey for the Property&Casualty industry that are worth taking into consideration!
Escalating Your Staff’s Servicing Opportunities
To help CSRs in the insurance agencies to focus on sales, plans have been implemented that shift the traditional salary-based compensation program.
Maximizing Your Staff’s Servicing Opportunities: Get Everyone With Skin in the Game
In speaking with insurance consultants around the country about what helps differentiate a successful retail agency from others and contributes to profitable growth, all unequivocally cite having a true sales and service culture where producers spend the majority of their time selling and customer service reps (CSRs) focus on providing first-rate service. The reality, however,…
Gamification for Motivation
Learn how “gamification” can create mutual synergy between employees and clients, and be used as a means to create higher levels of engagement.