Our Services

Innovate From the Inside Out With Services That Help You Execute on Performance, Productivity, and Profitability

Transform Your Operations and Sales

As the insurance industry changes, organizations need to adapt with an agile sales and service environment. We embed the latest technology into all our services, ensuring you’re always operating at the most competitive level.

“WE ATTRIBUTE OUR TRANSFORMATIONAL GROWTH AND SUCCESS TO OUR PARTNERSHIP WITH RESOURCE PRO. WE VALUE THE UNIQUE COMPLEMENT OF RESOURCES THEY PROVIDE EACH AND EVERY DAY.”

Bob Hanna, CIC, AFIS
President, Concorde General Agency

EXPLORE OUR PRODUCTIVITY PLATFORM SOLUTIONS

OPERATIONS OPTIMIZATION
OPERATIONS OPTIMIZATION

Consult with our team of certified experts to execute on complex business objectives faster and more profitably.

BUSINESS PROCESS MANAGEMENT
BUSINESS PROCESS MANAGEMENT

Power your processes with standardization and a library of 15,000 optimized procedures developed to drive efficiency throughout your organization.

TALENT PERFORMANCE
TALENT PERFORMANCE

Designed specifically for the insurance industry, our programs provide quick and lasting improvements for sales, operations, and leadership performance.

ANALYTICS
ANALYTICS

Uncover actionable insights on E&O, carrier relationships, and sales opportunities with dashboards powered by your data.

SOLUTIONS

We help you execute your most complex business objectives with solutions designed to boost performance, productivity, and profitability.
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New Business

Accelerate growth by improving sales performance and streamlining sales and service.

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Renewals

Increase retention rates through best-in-class renewals management.

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Claims

Win client loyalty with responsive, rapid claims management.

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Accounting

Gain a trusted partner with automation capabilities to assure accurate billing and revenue capture.

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Policy Servicing

Improve the customer experience while reducing the cost of policy servicing.

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Custom Solutions

Tackle challenges unique to your insurance organization, including growth, profitability, and scale.