ReSources
Take a deeper dive into our insurance solutions and digital capabilities with white papers, case studies, datasheets, and videos.
Here's Where You Can Start ReThinking Operations
Business Process Management
ReSource Pro’s Insurance Experience Center (IX Center) provided the client with a flexible and scalable solution that delivered immediate additional servicing capacity.
ReSource Pro delivered fast, expert, scalable support for the client’s underwriting and claims operations, product configuration and user acceptance testing of the client’s technology platform.
One of the world's largest retail brokers saved 242,000 hours in processing time.
Learn how to create more time so that your people can build stronger relationships.
We'll ensure you’re focusing on the right submissions to win the right business.
We’ll help you gain peace of mind and provide it – learn how we do it.
Read how we enable retail agents to really support their clients.
It's time to get proactive about easing the renewal process and increasing retention rates.
Build your own accounting solution based on your specific business needs.
Policy accuracy (your promise) is critical to both your business and your clients.
Together with our clients, we're designing tomorrow's insurance solutions today.
Provide service that delights your customers, increases renewals and is done profitably.
An insurance agency switched operations vendors to finally realize the benefits they sought.
A leading carrier increased underwriting efficiency by 35% with submission triage.
Operations Optimization
Realize your business strategy with operations that support your organization.
Get a complete diagnostic of your operations that allows you to make valuable changes.
Learn how we develop a blueprint that maps your current and future states.
Based on the outcome you want to achieve, we'll design a plan and lead its execution.
Together with our clients, we're designing tomorrow's insurance solutions today.
Provide service that delights your customers, increases renewals and is done profitably.
A national retail broker increased their profitability while reducing processing costs.
A large wholesaler/MGA reduced their processing time & expenses by 12% annually.
A large wholesaler/MGA increased productivity three-fold & eliminated a 10-year backlog
Align your capabilities, resources and goals to accelerate your operations.
Learn about the necessary elements for your organization to achieve its mission
Talent Performance
We take a strategic approach to talent development so that you'll get valuable results.
Employee satisfaction and development make good business sense.
Great companies are led by exceptional leaders who continually improve.
Together with our clients, we're designing tomorrow's insurance solutions today.
Provide service that delights your customers, increases renewals and is done profitably.
Analytics
Get insight into your performance, and the intelligence to improve it.
Know where you stand with your supplemental income in real time, any time.
You’ll not only uncover errors, you’ll understand why they’re being made.
Together with our clients, we're designing tomorrow's insurance solutions today.
Provide service that delights your customers, increases renewals and is done profitably.
Policy Insights reduced policy checking times and improved accuracy for Odell Studner.
Why attaching complete endorsements and forms to certificates is a best practice.
Certificate requests demand a high level of insurance knowledge to avoid errors.
Specialized Solutions
ReSource Pro’s Insurance Experience Center (IX Center) provided a white-labeled, end-to-end, outsourced servicing solution.
ReSource Pro's Insurance Experience Center provided comprehensive, omni-channel
contact center and mail services.
ReSource Pro’s Insurance Experience Center (IX Center) provided comprehensive, turnkey policy servicing that enabled the client to improve its responsiveness and dedicate staff to growth opportunities.
Provide service that delights your customers, increases renewals and is done profitably.
Together with our clients, we're designing tomorrow's insurance solutions today.
For Employee Benefits: learn how you can increase customer service and efficiency.
A national Employee Benefits department increased the value of their ReSource Pro solution.
A large retail broker reduced the time spent per renewal by 29% through a four-part solution.
Enable underwriters to be more analytics-driven, efficient, and sales-focused.
Dive into the market movements impacting carriers and strategies for standing out.
The Insurance Experience Center helps Distinguished Programs win a Stevie Award for outstanding customer service.
Growth Solutions
Countless policyholders are exposed to uncovered risks, here's how agencies can help.
Those that set expectations, create accountability, and provide effective training can face the issue with confidence.
Training programs often fail to assess the individual needs of producers and do not align with the behavior of buyers.
By establishing the right culture, expectations, and effective onboarding, agencies can develop exceptional producers.
Agencies and carriers that work to create stronger relationships have the potential to realize greater benefits.
It is up to carriers to provide agents greater leadership and guidance on how they can remain an effective business partner.
Through a multi-phased approach, Growth Solutions helped Encova achieve differentiation and organization-wide alignment.
Right-fit prospects may seem elusive, but they can be created, and the ability to develop them is in your control.
From curiosity to leadership, explore some of the top traits that make for the most successful producers.
Those who fail to specialize in today's changing market risk an eroded book of business and reduced new business production.
Some agents believe signing on a client is the start of strong, long-term relationship, but buyers are not always happy.
Team selling can help broaden the scope of your engagements, increase revenue per deal, and better serve your clients.
A TrueNorth producer grew his book of business 3x with Growth Solutions coaching.
Corporate
Delight your customers, maintain your relevance, improve your performance.
Delight your customers, retain your relevance, improve your performance.
Provide service that delights your customers, increases renewals and is done profitably.
Together with our clients, we're designing tomorrow's insurance solutions today.
