Management Team

People You Can Rely On

Meet Our Team

As a team, we’re always thinking about how we can improve our customers’ experience and add value to their businesses.

Dan Epstein


Matthew Bruno

COO & Founder

Christopher Watkins

VP, Global Technology

Patrick Armstrong

VP, Business Development

Kurt Kohorst

SVP, Operations Advisory

Nikki Jason

VP, Global Marketing & Communications

Andy Niver

VP, Innovation & Analytics

Laura Downey

VP, Corporate Development

Violet Xu

VP, Service Delivery

Ruth Sencio

VP, Global Talent

Kirk Fleming

AVP, Global Talent Development

Leaf Zhang

VP, Corporate Services

Manj Sohal

India Country Manager

Emily Yu

AVP, Service Delivery