Management Team

People You Can Rely On

Meet Our Team

As a team, we’re always thinking about how we can improve our customers’ experience and add value to their businesses.

Dan Epstein


Matthew Bruno

COO & Founder

Karl Halteman

Chief Financial Officer

Violet Xu

VP, Service Delivery

Patrick Armstrong

VP, Business Development

Christopher Watkins

VP, Global Technology

Kurt Kohorst

SVP, Operations Advisory

Andy Niver

VP, Innovation & Analytics

Nikki Jason

VP, Global Marketing & Communications

Ruth Sencio

VP, Global Talent

Leaf Zhang

VP, Corporate Services

Emily Yu

AVP, Service Delivery

Laurie Ranegar

Director, Insurance Experience Center

Manj Sohal

India Country Manager

Kirk Fleming

AVP, Global Talent Development