From rising customer expectations to talent shortages, today’s employee benefits insurance brokers are being challenged to find new ways to operate more efficiently, increase profitability and elevate the customer experience. Here are some of the trends and factors affecting brokers most today.
The Future of Benefits, which surveyed both C-Suite executives and human resources leaders across various U.S. industries, found that 98% are planning to expand select benefits while deprioritizing others.
Let’s break down three findings revealed by the report.
Learn how ReSource Pro established best practices to improve a firm’s employee benefits renewal process—while increasing productivity.
Be ready to thrive as change comes by putting your operations first, enabling your employee benefits division to be nimble and ready to respond.
If seasonal spikes are a challenge for your team, here are a few tips for keeping your workforce happy and focused on your customers.