Our quality assurance solution helps you understand how and why mistakes happen, eliminate them at the root, and mitigate your E&O risk.
Better Service, Reduced Risk
Identifying and correcting mistakes is important. Understanding why mistakes happen is just as important as identifying them. We’ll help you uncover reasons why the same kinds of mistakes keep happening and stop them at the root cause.
On average, we uncover nine mistakes per insurance policy for our new clients. Each one of those represents potential risk. By checking your processes against source documentation, we’ll help you identify and remediate risk-prone mistakes.
With the largest library of insurance industry best practices, we’ll be able to help you optimize your processes to avoid mistakes from the outset. That’s better for your clients, partners, and business.
Learn how to create more time so that your people can build stronger relationships.
Policy accuracy (your promise) is critical to both your business and your clients.
James River boosted claims quality by 100x and cut down processing time.
Accelerate growth by improving sales performance and streamlining sales and service.
Increase retention rates through best-in-class renewals management.
Win client loyalty with responsive, rapid claims management.
Gain a trusted partner with automation capabilities to assure accurate billing and revenue capture.
Improve the customer experience while reducing the cost of policy servicing.
Tackle challenges unique to your insurance organization, including growth, profitability, and scale.