We often hear from our clients that the most difficult part of starting to use an insurance outsourcing service is “starting to use an insurance outsourcing service.” This is especially true for businesses that have never used outsourcing before.
Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.
There are some things in life that you might want to be smaller (waistlines, computers, dogs) but profit margin is never one of them.
The destruction caused by epic hurricanes recently has brought to light how important business continuity planning is to insurance organizations.
By standardizing procedures, you can ensure that everyone in the organization is doing things in the most effective and efficient way possible.
You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.