2025 Strategic initiatives: plans and progress in commercial lines
ReSource Pro’s 2025 Strategic Initiatives report offers a timely look into how commercial lines carriers are navigating transformation in an increasingly complex risk and technology environment. Based on proprietary survey data and market analysis, the research highlights shifting priorities, persistent challenges, and emerging opportunities across small and mid/large commercial segments. With economic headwinds easing, many […]
Optimization over innovation? Digital transformation in commercial lines hinges on a delicate balance of both
In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and distribution approaches to stay competitive, enhancing customer experiences, streamlining operations, and developing new products. However, in recent years, a new business driver has taken over innovation […]
New CFO Appointment Signals Next Phase of Growth and Innovation at ReSource Pro
Veteran finance and technology executive brings multi-industry leadership and a history of driving impactful change to ReSource Pro.
ReSource Pro Makes Strategic Acquisition of Propellint; Expands Technology Services Portfolio
Acquisition enhances ReSource Pro’s ability to help carriers, MGAs, and brokers modernize workflows through expanded core systems implementation and support expertise.
A year in Serbia: A conversation with Aisha Ramsey on leading ReSource Pro’s Belgrade office
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
ReSource Pro Marks 20+ Years of Surplus Lines Compliance Support Amid E&S Market Expansion
ReSource Pro marks 21 years of helping retail agencies, wholesalers, and MGAs streamline surplus lines compliance with expert support and modern technology.
ReSource Pro honored with 2025 CSO Award for Cybersecurity Leadership
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
2025 Strategic Initiatives for Retail Agencies: Adapting, Evolving, and Excelling in a Changing Market
In a rapidly evolving market where customer expectations and industry dynamics are constantly shifting, retail agencies must remain agile and proactive to stay competitive. ReSource Pro’s annual research on strategic initiatives provides observations of the retail agent and broker market from a survey of industry executives, evaluating 12 primary strategic initiatives for retail insurance agencies […]
The future of insurance is not about AI
Is AI shaping P&C, or stripping it of what matters? Artificial intelligence is already changing the world and is poised to reshape every aspect of our lives. There is little debate over this, especially with the advent of GenAI and now Agentic AI. These technologies have advanced so rapidly and have become so pervasive that […]
The AI advantage: unlocking new opportunities for retail agencies
ReSource Pro’s latest research report uncovers critical insights into the operational backbone of retail agencies, revealing how leading firms are investing in service, retention, and process efficiency to drive long-term growth. Drawing from in-depth interviews and proprietary analysis, the report offers a data-backed perspective on how servicing excellence is becoming a strategic differentiator in the […]
