ReThink Insurance Operations

THE RESULTS WILL SURPRISE YOU

See how

Insurance Solutions Designed for You

Delivering the operational outcomes your business needs.
RETAIL AGENTS
RETAIL AGENTS

Exceed your production goals through improved servicing.

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WHOLESALERS
WHOLESALERS

Connect agents and markets with speed and insight.

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MGAs
MGAs

Improve bind ratios and underwriting focus.

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CARRIERS
CARRIERS

Streamline operations to transform expense ratios.

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Insurance Experience Center

Insurance Experience Center

DELIVERING AWARD-WINNING CUSTOMER EXPERIENCES

It’s time to provide all your clients, no matter how small they may be, an experience that builds loyalty and increases retention rates. The innovative Insurance Experience Center (IX Center) seamlessly serves and responds to your and your clients’ needs — from submissions to claims and through to renewals.

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eb-shelf

Employee Benefits Solutions

GIVE YOUR CLIENTS THE CUSTOMER CARE THEY WANT

The demand for high-touch customer service in the Employee Benefits space has never been higher. We’ve designed a solution that lets you focus on your clients – all year around – as we improve your processes and reduce your administrative workload for greater profitability.

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Innovation Lab

WHERE INSURANCE INNOVATION HAPPENS

Together with our clients, we’re creating tomorrow’s innovative solutions today. Addressing a changing industry, the Innovation Lab is where we apply our best resources, greatest minds, and clients’ knowledge in order to ensure your relevancy into the future.

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News

ReSource Pro Makes Inc. 5000 List for Ninth Year in a Row

August 21, 2017

ReSource Pro ranked on the 2017 Inc. 5000 list for the ninth year in a row. As ReSource Pro continues to grow, so does the list of awards and accolades, which could not be achieved without the amazing team of employees who provide outstanding performances year after year.

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Blog Posts

How Segmentation Reduced Processing Costs

September 18, 2017 / by ReSource Pro Editorial Team

When analyzing the renewal processing costs for one of our clients, ReSource Pro found that more than 50% of all accounts had revenues that were below the average renewal processing cost. After subtracting the cost from the agency’s revenues, the impact was a loss of over $300,000 annually for the business. Read the full Operations…

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Top Challenges You’ll Face When Selecting a BPO Provider

September 8, 2017 / by Amber Brethouwer

We often hear from customers that the hardest part of starting to use an insurance outsourcing service, is starting to use an insurance outsourcing service. This is especially true for businesses that have never used outsourcing, also referred to as BPO (business process outsourcing) or BPM (business process management), before. There are a lot of reasons that…

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