Certs Center
Simplify certificate of insurance management and issuance with our powerful, end-to-end solution. Deliver certificates quickly and accurately and minimize E&O risk.
Full-Service Certificate of Insurance Experience
Certificates and evidences of insurance (COI, EOI) are needed at critical times for insureds. When executed
poorly, COIs can leave customers frustrated and create
E&O exposures.
Bring peace of mind to your customers and agency staff with an end-to-end certificates solution while delivering best-in-class accuracy and 2-hour turnarounds for rush processing.

Leverage Our Powerful Capabilities

On-Demand and Renewal Accounts
Our service teams triage and manage rush and non-rush certificate of insurance orders on-demand throughout the day and handle renewal projects, including updating master templates and holder information.

Certs Center Tracker
Our proprietary, cloud-based certificate workflow management and tracking system follows insured and holder requests from receipt to successful issuance. We clearly outline referred requests for quality and transparency.

System Agnostic
Certs Center uses your AMS or certificate issuance system—meaning no required changes, installations, or updates to existing architecture.

Specialization Model
Our dedicated certificate specialists ensure that a bench of well-trained staff, whose singular function is certificate issuance, are on-hand to jump in when volumes spike.

Standardized Processing
Standard description of operations wording reduces risk and streamlines issuance. Our team consistently adheres to documented rules and processes to create high quality outcomes through efficient and reliable delivery.

Question Logs
Institutional knowledge is captured in a searchable reference guide to quickly provide our Certs Center team with answers to key processing questions, which reduces redundancy and facilitates rapid learning of your accounts. Our goal is to never ask the same question twice.

Certificate-Specific Training
Our professional talent development and certificate teams have leveraged deep institutional knowledge to create certificate-related content and simulations to meet the training needs of our specialized Certs Center team.
Learn About The Impact of Our Solutions
Additional Resources
Don't let certificates of insurance be a stressful interruption for your agency.
Why attaching complete endorsements and forms to certificates is a best practice.