The Power of Praise: You Better Recognize
You like to be recognized and appreciated, right? Well, your direct reports are no different. Don’t let your team suffer from lack of praise!
ReSourceful Thinking
THE OFFICIAL BLOG OF RESOURCE PRO
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Free Your Team from Fear of Failure
Paul Springman gives expert advice on how he approaches failure and why it’s not always a bad thing.
WTF is Wire Transfer Fraud?!
Does your organization have a bank account? Do you use email? I’m guessing that the answer is yes, which means that you are at risk of Wire Transfer Fraud. Patrick Costello from Evolve MGA shows you how to be a cybercrime fighter.
What Was Management Thinking? The Real Cost of Employee Turnover
The facts: only 10% of Millennials are “very excited” to work in the insurance industry, and only 28% of industry companies have a current retention strategy. The good news: it’s not too late to change.
Should You Hire the Smart Person or the Team Player?
Paul Springman gives his advice on what’s more important: being smart or being nice. See if you agree!
Change Your Data into Dollars
Do you know the difference between a liability and an asset? Of course you do! So why do so many people get them confused, especially when it comes to Analytics?
Mission-Driven Management: Don’t Trust Autopilot
Today we’re going to walk you through the steps that will turn off autopilot and put you behind the wheel, allowing you to become a driving force in your organization’s success.
Going to NetVU 2018?
Read this post to see the Top 5 Things to Do in the ATL! And make sure to visit us at Booth 712!
Celebrate Earth Day Every Day
Here at ReSource Pro we are committed to making the world a better place, and recognize that our responsibilities as a leading industry provider require that our business practices have a positive impact on the communities we serve. We are pleased to announce our Carbon Neutral Office project in collaboration with the Coalition for…
Operations Boot Camp ’18 Wrap-up
This year marked the largest turnout for our 6th Annual Operations Boot Camp hosted in sunny Orlando, Florida. Over 200 people attended 24 sessions, where they learned that there are valuable lessons that can be applied from outside the insurance world; whether that be in tech, fashion, neuroscience or frozen yogurt.
The Plague Infecting Insurance Distribution Channels
To navigate the world of P&C insurance, and its distribution channels, requires a highly complex and fragmented web of partners. So, how do you sort through the confusion that can come along with this? Read more to find out.
2017 Year In Review
It’s been a very memorable year! Here’s to continued collaboration in 2018.
Mission-Driven Management: What It’s All About
In this series of blog posts, I’ll be talking about why Mission-Driven Management is so important for sustained business growth and profitability for the insurance industry, and how businesses get there. We’re starting things off by talking about ‘The Alignment Principle’.
A Renaissance for the Humble Bot
With the technology in place to support chatbots (AI, machine learning and automation) evolving at a frenetic pace, the chatbot is rising from the ashes with a newly defined purpose.
Here at the Innovation Technology Lab at ReSource Pro’s Insurance Experience Center, we are constantly pushing ourselves to rethink the Insured Experience through the digital lens.
Eliminating the Cost of Missing Information
Read the full Operations Advisory case study to learn how ReSource Pro eliminated two follow-ups per account and reduced total annual processing time by 12%, all while increasing proficiency and profitability for the organization.