Talk the Talk, Walk the Gemba Walk
Gemba-huh? Founder and Chief Operating Officer, Matt Bruno schools you on how to talk the talk and walk the gemba walk.
The Shrinkage Issue: Why Growth Isn’t Everything
There are some things in life that you might want to be smaller (waistlines, computers, dogs) but profit margin is never one of them.
2019 Sales & Service Survey: Pre-Launch Takeaways
ReSource Pro conducted a survey to see what sales & service departments really think of one another. Here is a sneak peek!
Are Independent Agents Going the Way of the Dinosaur?
With the surge of M&A activity happening among insurance agencies, will independent agents be around in the next era?
Operate Like You Mean It
Mergers and Acquisitions can bring about another kind of M&A: Mayhem and Agitation. Read about how to clear the path for scalable growth.
Celebrate and Engage Your Gen Z Talent
ReSource Pro celebrates National Intern Day! Our interns have no doubt contributed to company operations, and we thank them for their work.
How to Kill Agency Profitability
Want to kill your profitability? We didn’t think so! Read more to discover how Sales and Service must work together to keep your bottom line alive.
Closing the Chasm between Sales and Service
Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.
Consulting Team Named Finalists at US Insurance Awards
Congratulations to the winners of the US Insurance Awards! We were honored to be finalists in the Insurance Consulting Group of the Year category.
Throwback Thursday: How Far Insurance Has Come
Take a trip down memory lane as Laurie Ranegar reflects on what has changed in the industry over the decades as we’ve moved to digital.
ReSource Pro’s IX Center Wins Big at Stevie Awards
Congratulations to our everyone who had a hand in supporting our clients following Hurricane Harvey – because of you, we won three Stevie Awards!