In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves during certificate issuance.
Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and omissions (E&O) risk.
Strategy Meets Action (SMA) research shows that 100% of property & casualty insurers have digital initiatives underway. How will these initiatives and other trends unfold in the coming months? Here are SMA’s top five predictions.
Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients. In our latest blog, Brenda Grow, Senior Solutions Specialist, shares best practices for avoiding E&O in five key aspects of the policy lifecycle.
In this episode of Kaleidoscope, we discuss how employers can reduce the waste, abuse, and fraud often found in health care plans.
Employers across all industries are rethinking their employee benefits strategies, how the benefits they offer align with the wants of today’s workforce, and how their benefits packages compare to their competitors’. But what’s driving the change and what benefits are being prioritized?
Education for insurance agents has turned into a race toward the bottom. It’s time for conversations between carriers and agents to evolve beyond the usual niceties and routines and into strategic discussions about their respective roles now and in the future.
Awareness is a critical tool for reducing an organization’s security risk, yet many security awareness programs fail to leave an impact on employees. Here are three strategies to help you ensure that yours is effective.
To determine whether they are prepared to provide efficient, effective, and timely service to their customers in the event of a claims surge, insurers should ask themselves the following questions.
In KALEIDOSCOPE Episode 9, we meet with Dill Battle, a member attorney at Spilman Thomas & Battle, PLLC. Join us as we discuss client relationships in the age of COVID, remote medicine, and more.
Automation can empower insurance organizations to meet client needs faster and with greater accuracy, as well as free up employees to focus on higher value activities. But there’s a key ingredient that keeps everything rolling smoothly: people. Here are four reasons why a human in the loop is critical.