In the News

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Resource Pro’s Yang Song Included on IBA’s List of Young Guns 2019

October 2019 / Insurance Business America

Congratulations to Yang Song who was recognized as one of the most driven young professionals in the industry!

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Susan Toussaint Talks Producer Success Strategy

September 2019 / IA Magazine

Susan Toussaint, Partner & Co-Founder of Oceanus, a ReSource Pro Company, talks about the four strategies every producer should know.

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Resource Pro’s Arlene Kim Elected as IMCA Director

September 2019 / Insurance Journal

Congratulations to Arlene Kim, who was one of 10 to be elected as a Director at IMCA!

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Frank Pennachio Talks Big Opportunity in Small Business

September 2019 / Property Casualty 360°

Frank Pennachio, Partner and Co-Founder of Oceanus, a ReSource Pro Company, advises agents to actively engage with small businesses to see big profit.

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ReSource Pro Featured in IBA for Inc. 5000 Achievement

August 2019 / Insurance Business America
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ReSource Pro Featured on Inc. 5000 List for 11th Straight Year

August 2019 / Inc.

ReSource Pro is honored to be included on the 2019 Inc. 5000 list. We thank our amazing employees for their contributions to the achievement, as well as our incredible clients.

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Team Provides Sales & Marketing Ideas to Insurance Journal

August 2019 / Insurance Journal

Frank Pennachio and Susan Toussaint from Oceanus Partners, a ReSource Pro Company, provided Insurance Journal with actionable ideas for agencies.

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ReSource Pro’s Violet Xu Writes Article About Preparation Pre-Bots

July 2019 / Rough Notes

Violet Xu, VP Global Service Delivery, wrote an article for Rough Notes on what you must do to prepare for automation…with a little help from declutter queen, Marie Kondo.

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CEO Dan Epstein Writes About Human-Robot Relationships in Leader’s Edge

July 2019 / Leader's Edge

ReSource Pro’s CEO, Dan Epstein, wrote an article for Leader’s Edge on understanding the complexities of automation, and how it’s not as hands-off as you may think.

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ReSource Pro Wins an Award of Excellence from IMCA

July 2019 / Insurance Journal

ReSource Pro is honored to take home an Award of Excellence from Insurance Marketing and Communications Association (IMCA).

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Resource Pro’s Violet Xu Writes on Roadblocks to Delivering Amazing Customer Service

June 2019 / Property Casualty 360°

Violet Xu wrote an article for Property Casualty 360° on recognizing that people are willing to pay a premium for excellent customer service, but insurance organizations fail to meet those expectations. 

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ReSource Pro’s Josh Ward Has Article on Disaster Planning in Risk Management Magazine

May 2019 / Risk Management Magazine
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ReSource Pro Acquires Training and Consulting Firm Oceanus Partners

April 2019 / PR Newswire

ReSource Pro is bringing on board the team from Oceanus Partners, a Florida-based insurance sales development and producer training firm. Founded 10 years ago, Oceanus Partners helps insurance professionals differentiate their offerings through advanced risk management, technical knowledge and consultative selling techniques.

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ReSource Pro’s IX Center Wins Big at Stevie Awards

February 2019 / Stevie Awards

ReSource Pro took home three awards: Gold for Customer Service Department of the Year, Silver for Customer Service Outsourcing Provider of the Year and the People’s Choice Winner – Financial Services! Congratulations to everyone who helped to make this possible!

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Laurie Ranegar Gives Expert Advice on Disaster Recovery

September 2018 / Property Casualty 360°
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