In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves during certificate issuance.
Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and omissions (E&O) risk.
In speaking with insurance consultants around the country about what helps differentiate a successful retail agency from others and contributes to profitable growth, all unequivocally cite having a true sales and service culture where producers spend the majority of their time selling and customer service reps (CSRs) focus on providing first-rate service. The reality, however,…
Learn how “gamification” can create mutual synergy between employees and clients, and be used as a means to create higher levels of engagement.
We are thrilled to announce that ReSource Pro has been named to IAOP’s Global Outsourcing 100 for the 6th consecutive year! We are in good company as everyone on the list were judged on size and growth, customer references, organizational competencies, and management capabilities. Click here to view the full list. The list is…
The article, Technology Adoption by the Numbers, tasks Insurance Organizations with examining process and people before automating.
ReSource Pro has always been committed to the philosophy and practice of social responsibility so we created a company Outreach Committee.
You can try to fill your Boot Camp gap by watching this 5 minute video of the event and checking out the recorded sessions on our Vimeo channel.
There are some characteristics that peak performers across all fields, encourage these characteristics by setting the tone for good company culture.
Chances are, your company’s paper processes aren’t costing it as much as the federal government’s are costing taxpayers.
A company without a strong commitment to good process will often lose time and money to waste.