The insurance industry has shifted its priorities in response to changing consumer demands, altered business patterns, and the ongoing workforce revolution. Recent Strategy Meets Action research revealed business drivers pushing commercial insurers’ technology investments forward in 2022.
ReSource Pro Consulting research shows that 100% of property & casualty insurers have digital initiatives underway. How will these initiatives and other trends unfold in the coming months? Here are our top five predictions.
The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic. While talent challenges are nothing new to the insurance industry, new research shows that insurers are prioritizing talent strategies now more than ever before.
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According to a new study from ReSource Pro Consulting, personal lines insurers will continue to advance their digital transformation strategies in 2022.
Automation-enabled business process management provides the best of both worlds: You outsource complex mission-critical processes to experienced professionals who are also equipped to maximize the value of RPA.
There are as many paths to digital transformation as there are insurers. Each is unique based on the product mix, distribution strategy, culture, and state of the company’s systems and data. However, Strategy Meets Action (SMA) has developed a framework for assessing digital capabilities that insurers are using successfully.
Whether we are moving toward a post-pandemic era in the U.S. is debatable, but what seems clear is that tech-related plans are moving ahead full steam. So, what does the big picture look like?
New research by ReSource Pro Consulting has found that while familiar distribution trends continue, carriers are also beginning to experiment more with new strategies, such as expanding partnerships with affinity groups. In this article, we’ll share some of our key findings.
Throughout 2020, Strategy Meets Action tracked changes to personal and commercial lines insurers’ budgets and plans through surveys and our ongoing work with insurers around digital transformation. In this blog, we’ll dive into the big themes we discovered.