Can We Change?
In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
Business Process Management (BPM)
From Insurance Outsourcing to Operations Excellence
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
The Cost of Inaccuracy
In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.
Project Manage Like You Mean It
Organizations across all industry sectors have been steadily embracing project management as a way to control and improve project results.
3 Steps to Take an Idea to Implementation
The challenge of great ideas is in implementing them. Here are three steps to take a great idea and put it to work.
4 Ways to Increase Contribution per Employee
Differentiate healthy hours that deliver value to clients from the wasted time to optimize your environment and create more productive hours daily.
Insurance Agents E&O Expands to Cover Cyber Failures
With ongoing advances in digital communications and mobile access to data records, insurance agents need to reconsider their liability coverage.
Insurance Productivity & Profitability Insights
Learn the top insights from the Independent Insurance Agents & Brokers of America (Big “I”) Best Practices Survey to help improve your performance.
Before You Automate, Read This!
The article, Technology Adoption by the Numbers, tasks Insurance Organizations with examining process and people before automating.