Pitfalls of Robotic Process Automation (RPA)
RPA can be an incredible asset, but it also comes with it’s fair share of issues. Do you know what it takes to achieve automation excellence?
Dan Epstein
Align Your Insurance Operations to Turbo-Charge Results
By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
The Process Paradox
You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
The History of Insurance Industry Outsourcing
Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
From Insurance Outsourcing to Operations Excellence
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
Tomorrow’s Insurance: A Graphic Novel
We have imagined the agency of the future and data analytics and have distilled our ideas into a graphic novel, available for you to download here.