Category Archives: INSURANCE

May 3, 2016

There is tremendous opportunity for greater profitability for agencies that implement best practices in their organizations. In fact, the top 25% of agencies with revenues of $5 million-$10 million that have created smart operations are 30-50% more productive than the average agency, with a spread per employee of $85,940 vs. $64,752. If you have 50 employees, […]

March 15, 2016

Segmentation is important for insurance organizations. The goal is to balance the service you provide with profitability. By examining your current service model, existing customers and revenue by account, you can identify your most and least profitable customers, then by segmenting your service model you can create that balance. A segmented service model allows you […]

September 29, 2015

Look at the wasted time taking place among your employees. our CEO Dan Epstein calls this “Zombie time.” It includes but is not limited to: workflow interruptions, redundant activities, over-qualified processing, and over-production on accounts.Differentiate good, healthy hours that deliver value to clients from the wasted time within an organization to optimize your environment and create […]

September 22, 2015

Our very own Dan Epstein, CEO, ReSource Pro, was a recent guest on Monday Morning. Monday Morning is a mini-webinarseries hosted by insurance marketer George Nordhaus. On this episode Dan discussed two magic financial measurement concepts for use in increasing an agency’s profitability and growth: contribution per employee and premium-to-profit ratio. Typically agencies look at […]

May 5, 2015

The buzzword of the year is disruptor. But if you are prepared for what is around the corner, you might find the word “first-mover” more appropriate. CCC Information Services provides 10 changes that will reshape the insurance industry in 2015. Millennials in the work force—Their work habits, benefits needs, salary demands, office culture and work/life […]

April 28, 2015

Independent insurance agents and brokers remain the dominant force in commercial lines and rival direct writers and captives in personal lines, according to the 2015 Market Share Study by the Independent Agents & Brokers of America (the Big “I”). The study, based on market share and company expense data from A.M. Best Company, indicates that […]

April 22, 2015

With the increased focus on analytics in all areas of the insurance industry, property-casualty insurers are facing serious challenges in achieving their analytics goals. Information technology leaders at large P&C insurers suffer with obsolete data infrastructure that inhibits analytics and adds an average of 25% to the cost of IT projects, according to a new […]

March 10, 2015

Every agent is responsible for comprehensive recordkeeping as part of their professional standards of conduct, right? Cataloguing conversations and email exchanges and even text and voice messages is difficult enough, but now the threat of cyber invasion looms. We often think of data breaches as cyber risk issue, but when it comes to professions that […]

March 3, 2015

When some of the best minds in the life insurance industry peer into their crystal balls, the view a decade out holds some amazing opportunities, according to a LOMA survey of industry leaders. Tune in, turn on or drop out seems to be one of the messages for the 10 years ahead. While the insurance […]

February 10, 2015

Sagging investment performance for property-casualty insurers has put the screws to other carrier operating segments to take up the slack. Underwriting and premium growth are natural go-to operations, but can they make up for what could be continuing anemia in the capital markets? A panel of experts at the January 2015 Property/Casualty Insurance Joint Industry […]

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