Quality Assurance

Mitigating E&O Exposure

Better Service. Reduced Risk.

Your clients rely on your accuracy, as do your partners. Identifying mistakes and opportunities for improvement reduces your exposure to E&O risk and improves the service you provide your insurance clients.

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Identifying and correcting mistakes is important. Understanding why they happen helps reduce them to begin with. We’ll help you uncover reasons why the same kinds of mistakes keep happening.

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On average, we uncover nine mistakes per insurance policy for our new clients. Each one of those represents potential risk. By checking your processes against source documentation we’ll help you identify and remediate risk-prone mistakes.

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With the largest library of insurance industry best practices, we’ll be able to help you optimize your processes to avoid mistakes from the outset. That’s better for your clients, partners, and business.

Additional Resources

To learn more about transforming your operations to support profitable growth, read, view or listen to below resources.

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BUSINESS PROCESS MANAGEMENT

FOCUS ON REVENUE-GENERATING ACTIVITIES

Learn how to create more time so that your people can build stronger relationships.

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ReSource Pro OVERVIEW

GET AN OVERVIEW OF HOW WE CAN HELP

Delight your customers, maintain your relevance, improve your performance.

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QUALITY ASSURANCE DATASHEET

REDUCING YOUR E&O EXPOSURE

Policy accuracy (your promise) is critical to both your business and your clients.