Employee Benefits overview
For Employee Benefits: learn how you can increase customer service and efficiency.
Forget Millennials – Think Talent Innovation
By 2018, we can expect 25 % of the current insurance workforce to retire creating 400,000 open positions!
Lessons from La La Land
You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.
No Left Turns
Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
Can We Change?
In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
From Insurance Outsourcing to Operations Excellence
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
Insurance Experience Center overview
Provide service that delights your customers, increases renewals and is done profitably.
The Cost of Inaccuracy
In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.
ia Magazine: Agency Profile Stratton Agency
Securing year over year growth, what’s their secret? Read how they’re giving producers more time to do what counts.
Is the Pursuit of New Revenue Killing Your Potential?
Whether or not the pursuit of new revenue is killing your potential for profitable growth is, in some form or another, a question that business leaders are (or should be) asking on an ongoing basis.
