Products and services built for insurance carriers
STRATEGY
Transform your operations
Every transformation journey is different. Our carrier consulting experts are here to help you tackle unique challenges and create a roadmap to growth.
TECHNOLOGY
Optimize your systems & data
Future-proof your organization and achieve your digital transformation goals with data analytics, seamless automations, and technology solutions that meet your unique needs.
PEOPLE
Extend your team
Whether you’re looking for tailored BPO services, client support, underwriting services, or compliance consultants, our people provide a seamless, end-to-end solution for your gaps.
PROCESS
Find your capacity
Streamline time-intensive tasks like submissions, improve risk management, and get targeted process support for your underwriters.
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Client stories we’re proud to tell
"It's been a great experience. Between our client executive as well as the team that helped onboard everything with our processes and procedures, documenting them, everyone has been phenomenal."
Creating a roadmap to growth for a workers’ compensation carrier
How James River improved claims quality 100X in 60 days
Our latest insights for carriers
Leading carrier experts
Fatima Dean
- North America
- 30+ years of insurance experience
- Elite Women in Insurance, 2022 (Insurance Business America)
Fatima is responsible for a team of Client Executives who manage client relationships in the MGA and wholesale space. She leads collaboration, expansion, and growth within existing partnerships. A career underwriter, she enjoys the blend of technical underwriting and the operations side, with a wealth of experience managing large, complex accounts and broker relationships.
Meredith Barnes-Cook
- North America
- 40+ years of insurance experience
Meredith provides advisory and consulting services to insurance carriers and MGAs. She helps clients identify operational gaps and provides guidance on technology and digital platform selection.
Steve Discher
- North America
- 35+ years of insurance experience
A seasoned insurance expert with more than 35 years in the industry, Steve brings deep experience in operations, strategy, and IT in the insurance and financial services spaces. He primarily works with clients to establish, define, and achieve financial and operational improvement initiatives, and has provided consulting services for some of the industry’s leading companies.
Vinay Shah
- North America
- 30+ years of insurance experience
Vinay advises and leads clients through their digital transformation journey, which includes automation, data, analytics, and core systems transformations. He has over 30 years of experience in the insurance industry leading enterprise-wide digital and data transformation initiatives, delivering operational excellence, and driving organization-wide capability improvements.
Dustin Chitwood
- North America
- 23+ years of insurance experience
Dustin works with clients to a ensure smooth and efficient onboarding, with a focus on change management, measuring partnership success, and standardizing processes. Bringing over 23 years of experience in the insurance industry, he’s previously held leadership positions in claims and sales at carrier organizations.
Maryann Vitkievicz
- North America
- 35+ years of insurance experience
Maryann collaborates with C-Suite executives of insurance companies, self-insureds, and brokers to find the best solutions for complex problems. With an extensive background in insurance carrier operations and product management, she has also worked for regulatory bodies in the workers compensation space and spent eight years in subrogation sales.
Mark Breading
- North America
- 40+ years of insurance experience
- Top 50 Insurtech Influencers, 2024 (InsurTech News)
- Leaders in Technology Awards - Mentor of the Year, 2024 (Consulting Magazine)
Known for his insights on the future of the insurance industry and innovative uses of technology, Mark consults with insurers on forward-thinking strategies for success in the digital age.