insurance carriers
Insurance Solutions for Carriers
Discover insurance solutions for carriers, including underwriting, claims, compliance, policy servicing, and AI-powered technology services.
Solutions and services built for insurance carriers
Insurance Solutions
Transform operations. Elevate performance
Unlock new levels of efficiency and expertise with a partner who knows carrier operations inside and out. Our team of seasoned insurance professionals integrates seamlessly with yours, managing submissions, policy servicing, and compliance with precision. Free your internal teams to focus on underwriting excellence and strategic growth initiatives.
TECHNOLOGY SERVICES
Technology that works as hard as you do
Modernize without disruption. Our Technology Services bridge the gap between legacy systems and future-ready platforms—connecting data, automation, and applications to optimize performance today while preparing for tomorrow’s innovations
See the impact
HEAR FROM INSURANCE ORGANIZATIONS LIKE YOURS
Client stories we’re proud to tell
"It's been a great experience. Between our client executive as well as the team that helped onboard everything with our processes and procedures, documenting them, everyone has been phenomenal."
Creating a roadmap to growth for a workers’ compensation carrier
How James River improved claims quality 100X in 60 days
Our latest insights for carriers
Consulting/Advisory clients
If you are a ReSource Pro Advisory or consulting client, then you can access the report here.
Everyone else
If you are not a current consulting or advisory client of ReSource Pro, then you can request the research report by filling out the form below.
Consulting/Advisory clients
If you are a ReSource Pro Advisory or consulting client, then you can access the report here.
Everyone else
If you are not a current consulting or advisory client of ReSource Pro, then you can request the research report by filling out the form below.
Leading carrier experts
Jacquelyn Banks
- North America
- 40 + years of insurance experience
Jacquelyn’s 40+ years span independent agency work, two national carriers, and 20+ years leading MIS Platform regulatory policy operations. Her expertise in policy lifecycle processes, product solution architecting, and compliant rate, rule, and form execution helps clients deliver timely, accurate support to brokers and policyholders.
Mark Laera
- North America
- 26 years of insurance experience
Mark brings 26 years of insurance experience, including 13 years in accounting and billing on the MIS Platform. His command of insurance accounting and data analytics powers accurate billing, reporting, and exceptional client outcomes that support continued growth and strategic initiatives.
Zenobia Hastie, Ed.D.
- North America
- 25+ years of insurance and leadership experience
Zenobia draws on 25+ years at NCCI, The Zenith, and DXC Technology to deliver service and support solutions that give clients a competitive edge. Her expertise in technology, process improvement, and team transformation helps clients drive quality, precision, and sustainable growth.
Douglas Shank
- North America
- 25+ years of insurance experience
Douglas brings 25+ years across carriers, EY’s Insurance Innovation Group, and an insurtech startup focused on AI-enabled payment and reconciliation automation. His command of policy lifecycle processes drives practical, high-impact solutions that help clients achieve best-in-industry operational efficiency through ReSource Pro’s full suite of capabilities.
Joanie Rainey
- North America
- 16+ years of insurance experience
Joanie brings 20+ years of software engineering and data delivery experience, with deep expertise in workers’ compensation and PEO operations. She specializes in carrier workflows, MGA authorities, underwriting, billing, and claims data exchanges, building scalable technology solutions that improve operational efficiency and data integrity across the MIS Platform.
Vinay Shah
- North America
- 30+ years of insurance experience
Vinay advises and leads clients through their digital transformation journey, which includes automation, data, analytics, and core systems transformations. He has over 30 years of experience in the insurance industry leading enterprise-wide digital and data transformation initiatives, delivering operational excellence, and driving organization-wide capability improvements.
Mark Breading
- North America
- 40+ years of insurance experience
Known for his insights on the future of the insurance industry and innovative uses of technology, Mark consults with insurers on forward-thinking strategies for success in the digital age.
Frequently asked questions about ReSource Pro Carrier.
Have questions? We’ve got the answers.
ReSource Pro Carrier FAQs
What services does ReSource Pro provide for insurance carriers?
ReSource Pro provides carriers insurance services including underwriting support, technology transformation, compliance management, premium audit, and insurance BPM services designed to improve operational efficiency and scalability.
What are insurance BPM services for carriers?
Insurance BPM services help carriers optimize core processes such as policy servicing, compliance, and back-office operations through standardized workflows, automation, and operational expertise.
Can ReSource Pro help carriers with regulatory compliance?
Yes. We support licensing, surplus lines compliance, regulatory filings, and audit preparation to help carriers stay aligned with evolving requirements.
Does ReSource Pro support digital transformation initiatives?
Yes. We help carriers modernize underwriting, compliance, and operations by integrating automation and AI into existing processes.
What types of carriers do you work with?
We partner with regional, national, and specialty carriers across personal and commercial lines.