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In a recent feature for CIAB’s Leader’s Edge, Dan Epstein, CEO of ReSource Pro, provides insights into insurance industry trends for agencies and brokers into 2025. Agencies are shifting their focus from mergers and acquisitions to internal growth strategies, and rethinking how to manage talent, improve operations, and use technology. This shift aims to increase
By
Resource Pro Editorial Team
At ReSource Pro, we’re deeply committed to cybersecurity and business continuity. Here’s a behind-the-scenes look at how our team responded to the recent global CrowdStrike outage. Affecting nearly three-quarters of all Windows operating systems, the outage tested our disaster recovery and business continuity plans. Thanks to our geo-diverse infrastructure, proactive approach to crisis management, and
By
Todd Yu
Our website is shiny and new – but our core mission and service-centric mindset haven’t changed.
byBeth Taylor
In a recent Coffee Talk session with ACN’s Brian Langerman, Mark Breading, Senior Partner of Transformation Services at ReSource Pro, discussed the evolving landscape of the P&C insurance industry.
byMark Breading
The insurance industry is known for being traditional and cautious, which often means adopting new technology later than other industries. But with the rise of the Internet of Things (IoT)
byHeather Turner
With the current hard market, carrier delays, and increasing rates and coverages required, retailers are in a difficult position: maintaining adequate coverage for your insureds while shopping different carriers and
byPhilip Vallido
ReSource Pro experts were prominently featured in the latest Insurance Journal article, contributing valuable ideas on optimizing sales, marketing, and agency management. They cover a range of topics, from AI
byResource Pro Editorial Team
Meredith Barnes-Cook is an award-winning insurance strategist with four decades of industry experience. With a strategic focus on optimizing policy servicing operations, she understands the intricate interplay between people, process,
byResource Pro Editorial Team
For the insurance industry, Artificial Intelligence (AI) can prompt mixed emotions: excitement, concern, and confusion. This is especially true when we discuss AI’s impact on customer interactions, risk assessment, and