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Awareness is a critical tool for reducing an organization's security risk, yet many security awareness programs fail to leave an impact on employees. Here are three strategies to help you ensure that yours is effective.
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Resource Pro Editorial Team

To determine whether they are prepared to provide efficient, effective, and timely service to their customers in the event of a claims surge, insurers should ask themselves the following questions.
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Resource Pro Editorial Team

In KALEIDOSCOPE Episode 9, we meet with Dill Battle, a member attorney at Spilman Thomas & Battle, PLLC. Join us as we discuss client relationships in the age of COVID, remote medicine, and more.
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Frank Pennachio

Automation can empower insurance organizations to meet client needs faster and with greater accuracy, as well as free up employees to focus on higher value activities. But there’s a key ingredient that keeps everything rolling smoothly: people. Here are four reasons why a human in the loop is
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Resource Pro Editorial Team

There are several lessons from this scenario that insurance agencies may want to reflect upon. These best practices help ensure consistent service, reduce errors, mitigate liability, and defend against errors and omissions (E&O) claims.
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Resource Pro Editorial Team

We met with Mitch Loewen, Director of Insurance for The Builders Group, the #1 self-insured workers’ compensation fund in Minnesota, exclusive to the construction trades. Listen to hear his thoughts on distribution in the independent agency system and more.
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Frank Pennachio

' The distribution landscape is evolving, and retail agencies and brokers are rethinking their channel partner strategies just as carriers and others across the distribution landscape do the same.
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Heather Turner

On this episode of Kaleidoscope, we welcome Jason Angus, Chief Operating Officer at The Hilb Group, a top 15 agency based in Richmond, Virginia.
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Frank Pennachio

We often hear from our clients that the most difficult part of starting to use an insurance outsourcing service is “starting to use an insurance outsourcing service.” This is especially true for businesses that have never used outsourcing before.
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Resource Pro Editorial Team

` According to a new study from ReSource Pro Consulting, personal lines insurers will continue to advance their digital transformation strategies in 2022.
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Mark Breading

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