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In this episode of Kaleidoscope, we discuss new and innovative strategies that will forever change how you view the future of managing health care costs.
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Susan Touissant

As insurance professionals continue to retire in large numbers, how is the industry responding and what roles are needed most? Four key trends, along with recent Strategy Meets Action (SMA) research, offer insight into the industry’s battle for talent.
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Resource Pro Editorial Team

' Direct distribution models in personal lines have gained traction and market share over the last two decades. The insurtech movement has now presented new options for digital distribution, such as direct digital via web/mobile.
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Mark Breading

As the effects of the pandemic continue to play out, Strategy Meets Action (SMA) research indicates that commercial lines insurers are reprioritizing their tech-oriented projects, with some plans continuing to move forward while others have slowed down.
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Heather Turner

The insurance industry has shifted its priorities in response to changing consumer demands, altered business patterns, and the ongoing workforce revolution. Recent Strategy Meets Action research revealed business drivers pushing commercial insurers’ technology investments forward in 2022.
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Mark Breading

Talent has been a front and center topic in boardrooms across the U.S. amid the pandemic, widespread resignations, a labor shortage, and other trends challenging the recruitment and retention of employees. Yet, companies across the insurance ecosystem have adapted remarkably well, including the vendors that serve the industry.
In a recent webinar sponsored by ReSource Pro, Strategy Meets Action’s Mark Breading moderated a panel discussion with several insurance industry leaders, who spoke about the talent challenges facing their companies and the strategies and solutions they have implemented.
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Resource Pro Editorial Team

' The personal lines segment is known for leading the charge with innovations and technologies – a reputation that only strengthened during the pandemic. Personal line insurers were poised to meet the new digital needs of customers and employees when other industries struggled to adapt to the virtual
Administrative work and data processing are essential to running a business smoothly, but they can also frustrate & bog down employees. Find out how we helped one of the world’s largest insurance brokers move away from these routine tasks & increase their focus on client needs.
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Resource Pro Editorial Team

ReSource Pro Consulting's recent research report revealed that although there is a strong effort by insurers to provide true digital payment experiences, many continue to operate with outdated processes that don't meet the needs of today's consumers.

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