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In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves during certificate issuance.
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Brenda Grow

Even for high performing agencies, policy processing requires considerable time and energy. Handing off part of the work to partners can help lighten the burden, but in many cases, agencies are still left to deal with the most challenging steps.
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Resource Pro Editorial Team

Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and omissions (E&O) risk.
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Brenda Grow

' Many of the innovations that drive the insurance business today were only figments of the imagination just two decades ago. Advancements in data, analytics, and technology have transformed every aspect of the industry, some more significantly than others.
In today's episode, we welcome Jeff Ascher, President of Coverra Insurance, who speaks about the challenges around owning an independent agency, how to best attract sales talent, and leveraging technology resources.
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Susan Touissant

Influential relationships can help create more collaborative work environments, reduce operational silos, and improve customer retention.
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Karie Wood

The move toward broad-based digital capabilities will require insurers to understand how specific technologies contribute to digital transformation and how priorities and roadmaps are changing in the current environment.
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Heather Turner

A good policy checking solution frees up time and makes life easier for agency staff, yet in our discussions with insurance organizations, we’ve found that many simply don’t meet their expectations.
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Resource Pro Editorial Team

In today's episode, we welcome AL Rhodes, President & Senior Actuary of SIGMA Actuarial Consulting Group, Inc., who speaks about the role actuarial consultants play and when agents should consider leveraging actuarial insights and technology to benefit their clients.
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Susan Touissant

This year, we covered countless topics ranging from insurtech to customer experience. In case you missed them, here are five posts our readers enjoyed the most in 2021.
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Resource Pro Editorial Team

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