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Digital Transformation in Commercial Lines: A Frenzy of Activity

Although the pandemic helped accelerate innovation in some areas of the business, many commercial lines insurers also came to realize how unprepared they were for the digital demands resulting from the global crisis.

KALEIDOSCOPE Podcast EP 10: Legalization of Marijuana in the Workplace

In this episode of Kaleidoscope, we discuss the legalization of marijuana in the workplace, the impact and challenges it can create, and most importantly, how employers can navigate the risk.
by

Susan Touissant

How To Get the Most Out of Your Distribution Force

Many insurance buyers perceive insurance as a product and service with price as the primary differentiator. When agents follow their buyer’s lead and ask their insurance company partners for the lowest price, insurance companies don't get the opportunity to compete on their capabilities to reduce risks and improve
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Susan Touissant and Frank Pennachio

Five Predictions for Property and Casualty Insurance in 2022

ReSource Pro Consulting research shows that 100% of property & casualty insurers have digital initiatives underway. How will these initiatives and other trends unfold in the coming months? Here are our top five predictions.

What are Insurers’ Top Talent Objectives in the Post-Pandemic Era?

The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic. While talent challenges are nothing new to the insurance industry, new research shows that insurers are prioritizing talent
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Mark Breading

How Agencies Can Reduce E&O Risk Across the Policy Lifecycle

Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients. In our latest blog, Brenda Grow, Senior Solutions Specialist, shares best practices for avoiding E&O in five key
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Brenda Grow

KALEIDOSCOPE Podcast EP 10: Reducing Waste, Abuse, & Fraud in Healthcare Plans

In this episode of Kaleidoscope, we discuss how employers can reduce the waste, abuse, and fraud often found in health care plans.
by

Frank Pennachio

Digital Transformation Acceleration Relies on Core Systems

The pandemic only elevated the need for companies to provide digital experiences to customers and employees, such as real-time payments, virtual claims submissions, and more. And recent research suggests that this need is influencing how insurers and MGAs are purchasing core systems.

Employee Benefits Continue to Evolve

Employers across all industries are rethinking their employee benefits strategies, how the benefits they offer align with the wants of today’s workforce, and how their benefits packages compare to their competitors’. But what’s driving the change and what benefits are being prioritized?
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Resource Pro Editorial Team

Carriers and the Decline in Insurance Agent Education

Education for insurance agents has turned into a race toward the bottom. It's time for conversations between carriers and agents to evolve beyond the usual niceties and routines and into strategic discussions about their respective roles now and in the future.
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Susan Touissant and Frank Pennachio

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