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Insurers use extreme measures to lure new hires, from ghoulish videos to free beer.
By The Wall Street Journal
Are you getting the most out of the creativity of your people? Most organizations don’t realize how much insight their people can bring to a product.
Be ready to thrive as change comes by putting your operations first, enabling your employee benefits division to be nimble and ready to respond.
By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
Recently publicized ransomware attacks (“WannaCry”) have reminded many about the importance of cybersecurity vigilance.
In the insurance industry, people think of ‘outsourcing’ as delegating low-value tasks. In reality, we outsource mission-critical work all the time.
Scaling Insurance Employee Benefits Administration Effectively Employee benefits brokers are operating under unprecedented pressure. Employers and employees alike expect faster, more accurate service—often at the same or lower cost—while regulatory complexity and market volatility continue to increase. At the same time, benefits teams must absorb intense seasonal workload
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