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When you’re managing an office full of employees, one of your top priorities should be increasing productivity.

An agency should create a process that makes it easy for the producer to rely on the service staff to do what the service staff does best.

Speakers Jag Dalal and Ashwin Rangan share insights and experiences about successfully managing by the numbers.

In this article Dan discusses how insurance organizations can use numbers to gain insight into their business and build a successful strategy.

Our congratulations to Billy Beane, Bob Melvin and the entire Oakland A’s organization on another successful year!

When you enter into a sourcing relationship, you are making a long term commitment to work with a provider as a team.

How do insurance businesses attract talent from a generation of individuals that aren’t interested in working in the industry? Here are four ways!

Tom Cates, President of Brookeside, facilitated ReSource Pro’s most recent IAC meeting. Here are his insights on upgrading client relationships.