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Frank Pennachio of Oceanus Partners, a ReSource Pro company, discussed his class, “How to Keep Work Comp Claim Costs from Spiraling Out of Control.”

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Insurance Journal TV

Kirk Fleming and Candace Dowling share how COVID-19 is affecting recruitment and risk management education with Risk Management Magazine

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Risk Management

Since its inception, Advance it! has produced 23,317 ideas, saving over 1 million hours in processing time. To celebrate this milestone, we want to share some of the best ideas the program has generated.
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Matthew Bruno

Today we’re with Angela Adams, President of Angela Adams Consulting Services, who spoke at ReSource Pro’s Virtual Boot Camp, leading the session “Maximizing the Power of Your Agency Management System.” Let’s dig into how Angela maximizes her own performance.
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Resource Pro Editorial Team

In the previous post of our series, we revealed three of the most common policy errors and how they happen. Today, we’ll share five best practices that can help you achieve greater policy accuracy while reducing liability.
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Resource Pro Editorial Team

At the Future of Insurance USA conference, Anuj Jain (Carriers Practice Leader) had the opportunity to both attend and speak on the panel “The New Insurance Marketplace: Unlock Unprecedented Customer Reach with Tech.” Here are his top 3 takeaways.
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Resource Pro Editorial Team

We spoke with productivity expert Stephanie Houston, who joined the Operations Advisory team in 2019 after 10 years in the property and casualty insurance industry. Here are some amazing personal and organizational productivity hacks.
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Resource Pro Editorial Team

Andy Niver wrote an article for Risk Management on how data analytics benefits risk professionals and how it may change in the future.

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Risk Management

More than eight months into the shift to remote work, new challenges could threaten customer service levels in insurance once again. Here’s how you can better support your remote teams as fatigue and other difficulties settle in.

Scaling Claims Operations Through Process Optimization Rapid growth can be as operationally challenging as it is commercially rewarding—especially for insurance carriers managing claims in volatile environments. Claims process optimization for insurance carriers becomes essential when sudden volume surges threaten service levels, data accuracy, and employee sustainability. Without scalable

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