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January 11, 2021

Insurance Experience Center helps Distinguished Programs win a Stevie Award

Building Award-Winning Insurance Customer Service in a Competitive Insurance Market In today’s insurance market, customer experience is a primary driver of retention, growth, and brand differentiation. For program administrators managing specialized insurance offerings, delivering consistent, responsive service at scale can be especially challenging as customer expectations continue to

January 8, 2021
Corporate News

Kirk Fleming talks building a remote work rulebook in an article for Leader’s Edge

Kirk Fleming, VP of Talent Development writes for Leader’s Edge on how HR leaders can better onboard, train, and support employees remotely.

By Leader's Edge

January 7, 2021

Emerging Industries Will Threaten Insurance Norms in 2021

The future of work and technology is exciting, but for insurance agencies, new changes in the way our economy functions will likely shake up books of business.

January 1, 2021

3 Steps to a More Efficient Office

Once you’ve established your office, and found your ideal staff, how can you manage to cut down on your office budget?

December 29, 2020

What We Learned in 2020

In the face of 2020’s many challenges, our teams still found ways to learn and grow. We asked ReSource Pro employees to share some of their top lessons learned this year about work and personal life; here’s how they responded.

December 22, 2020

2020 Year in Review: Celebrating Resiliency

This year was driven not only by exceptional performance, but also compassion. We’re proud of all our team has accomplished, both inside our organization and throughout our communities. We wish you happy holidays and a bright new year.

December 18, 2020
Corporate News

Frank Pennachio, Practice Leader at Oceanus Partners, featured on Insurance Journal Academy Aftershow

Frank Pennachio of Oceanus Partners, a ReSource Pro company, discussed his class, “How to Keep Work Comp Claim Costs from Spiraling Out of Control.”

By Insurance Journal TV

December 18, 2020
Corporate News

Kirk Fleming, VP of Talent Development, and Candace Dowling, TA&E Manager, on COVID-19 and the future of risk management

Kirk Fleming and Candace Dowling share how COVID-19 is affecting recruitment and risk management education with Risk Management Magazine

By Risk Management

December 17, 2020

Celebrating 1 Million Hours Saved with Advance It!

Since its inception, Advance it! has produced 23,317 ideas, saving over 1 million hours in processing time. To celebrate this milestone, we want to share some of the best ideas the program has generated.

December 10, 2020

Tips for Achieving Organizational Efficiency

Today we’re with Angela Adams, President of Angela Adams Consulting Services, who spoke at ReSource Pro’s Virtual Boot Camp, leading the session “Maximizing the Power of Your Agency Management System.” Let’s dig into how Angela maximizes her own performance.

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Join the Summit Scramble on April 28

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Join the Summit Scramble on April 28

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Insurance Experience Center helps Distinguished Programs win a Stevie Award