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Despite the name, Robotic Process Automation doesn't involve the kind of robots you'd think. Get the rundown on attended and unattended RPA.
by
Justin Reisinger
As the number of seasoned producers nearing retirement rises, agencies must focus on creating a more robust producer development model, one with a curriculum that will challenge participants and help them be successful in today’s complex insurance marketplace.
by
Susan Touissant
As carriers and other insurance organizations continue to accelerate their digital transformation efforts in 2021 and 2022, let’s take a moment to break down a few key technologies currently impacting the industry today and some that are likely to do so in the future.
by
Resource Pro Editorial Team
Last fall, we spoke with insurance and productivity experts to hear their thoughts on what productivity means to them, what prevents insurance organizations from being productive, and their favorite tech solution for improving productivity.
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Resource Pro Editorial Team
As cyber risk increases, and insurance organizations depend more and more on cloud services and third parties, effective third-party risk management is more critical than ever to protecting your business’ value proposition and customer relationships.
Here are four solutions insurance businesses can use to optimize operations and attract talent.
by
Resource Pro Editorial Team
Strengthening Insurance Carrier Claims Handling During Volume Surges When claim volumes surge—whether driven by catastrophic events, rapid portfolio growth, or internal operational disruption—insurance carriers are under immediate pressure to respond quickly without sacrificing accuracy, compliance, or customer experience. Claims handling is one of the most visible and emotionally
Let’s explore five strategies your organization can use to build a customer experience that boosts loyalty and retention.
by
Cheryl Kusick
- Corporate News
For 13th Consecutive Year, ReSource Pro Named One of America’s Fastest-Growing Private Companies on Inc. Magazine’s Inc. 5000 List
by
ReSource Pro
Whether we are moving toward a post-pandemic era in the U.S. is debatable, but what seems clear is that tech-related plans are moving ahead full steam. So, what does the big picture look like?
by
Mark Breading
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