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Top Underinsurance Trends Agents Need to Talk About in 2021

In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and upselling.
by

Frank Pennachio

Protect Your Clients from High-Loss Events in 2021

For insurance agents, 2021 presents an opportunity to better prepare clients for the next adverse event, yet many aren’t doing so.
by

Frank Pennachio

ReSource Pro Wins Three Stevie Awards for Customer Service

ReSource Pro is honored to be among the 2021 winners for helping our clients navigate the pandemic with minimal business interruptions.
by

Resource Pro Editorial Team

Upgrade Your Insurance Customer Experience

Today, customer experience remains as important as ever to the success of your business, yet the customer journey has changed. Customers expect fast, high-touch service. Here’s how you can deliver.
by

Cheryl Kusick

Odell Studner gets real Policy Insights

Insurance Policy Analytics for Retail Brokers Retail insurance brokerages operate in increasingly complex environments where accuracy, consistency, and insight are essential to managing risk and sustaining growth. As organizations expand across lines of business and specialty practices, it becomes harder to understand what is truly driving performance—and where

3 Steps Toward Beginning Your Automation Journey

Whether you’ve already begun your automation journey or just thinking about starting one, consider these three steps you’ll need to take to automate successfully.
by

Christopher Watkins

  • Corporate News

Susan Toussaint on the Insurance Buying Process in IA Magazine

Susan Toussaint, Practice Leader at Oceanus Partners, wrote for IA Magazine on how insurance buyers and sellers perpetuate the flawed process of bidding and quoting and how producers can lead buyers to an alternative approach.

by

Independent Agent

The Hidden Cost of Automation in Insurance

Automation can save you time, but it won’t always save you money. Most company leaders know where, when, how, and why they can apply the technology, but when it comes to price, the true cost of the investment is rarely as obvious as it appears.
by

Christopher Watkins

  • Corporate News

Andy Niver writes for Carrier Management on RPA, AI, and Blockchain

Andy Niver, SVP of Innovation and Analytics, wrote an article for Carrier Management on how carriers can begin using RPA effectively, uses for AI and machine learning in the industry, and the future of blockchain technology.

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Carrier Management

DEC Pages & Surplus Lines Filings

As you prepare to file a surplus lines policy with state regulators—and, depending on the state, make your premium tax payment—it’s likely you’ll use the declaration (or DEC) page as a convenient source for policy information. Let’s take a closer look at the definition & information required to
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Resource Pro Editorial Team

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