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Insurtech 101: Blockchain for Insurance

Blockchain made its first big splash with the launch of Bitcoin in 2009. But how can this complex technology be applied to insurance and will it succeed in becoming the next big trend?
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Christopher Watkins

Future Insurtech Trends: Q&A with Sathya Sethuraman of UiPath

Sathya Sethuraman is the Director of Global Insurance Practice at UiPath, a leading robotic process automation vendor. We sat down with him to take a closer look at the trends and changes that will impact the industry in the years ahead.
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Resource Pro Editorial Team

  • Acquisitions

ReSource Pro Acquires Strategy Meets Action and The Nolan Company

ReSource Pro is excited to announce the acquisition of Strategy Meets Action and The Nolan Company, strategic advisory and management consulting firms focused on P&C Insurance.
by

ReSource Pro

Beyond customer service during hurricane Harvey

Why Disaster Response Customer Service Defines Agency Resilience When catastrophic events strike, insurance agencies are thrust into their most critical role—supporting policyholders during moments of crisis. Disaster response customer service must be fast, reliable, and uninterrupted, even when local operations are severely disrupted. Agencies that lack scalable contingency

Insurance Experience Center helps Distinguished Programs win a Stevie Award

Building Award-Winning Insurance Customer Service in a Competitive Insurance Market In today’s insurance market, customer experience is a primary driver of retention, growth, and brand differentiation. For program administrators managing specialized insurance offerings, delivering consistent, responsive service at scale can be especially challenging as customer expectations continue to

  • Corporate News

Kirk Fleming talks building a remote work rulebook in an article for Leader’s Edge

Kirk Fleming, VP of Talent Development writes for Leader’s Edge on how HR leaders can better onboard, train, and support employees remotely.

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Leader's Edge

Emerging Industries Will Threaten Insurance Norms in 2021

The future of work and technology is exciting, but for insurance agencies, new changes in the way our economy functions will likely shake up books of business.
by

Frank Pennachio

3 Steps to a More Efficient Office

Once you’ve established your office, and found your ideal staff, how can you manage to cut down on your office budget?
by

Resource Pro Editorial Team

What We Learned in 2020

In the face of 2020’s many challenges, our teams still found ways to learn and grow. We asked ReSource Pro employees to share some of their top lessons learned this year about work and personal life; here’s how they responded.
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Resource Pro Editorial Team

2020 Year in Review: Celebrating Resiliency

This year was driven not only by exceptional performance, but also compassion. We’re proud of all our team has accomplished, both inside our organization and throughout our communities. We wish you happy holidays and a bright new year.
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Resource Pro Editorial Team

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Resource Pro Editorial Team

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Let’s rethink your process together

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