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Frank Pennachio, Practice Leader, Growth Solutions, wrote for PropertyCasualty360 on the risks of underinsurance and how agencies can address them.

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ReSource Pro

Automation can empower insurance organizations to meet client needs faster and with greater accuracy, as well as free up employees to focus on higher value activities. But there’s a key ingredient that keeps everything rolling smoothly: people. Here are four reasons why a human in the loop is
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Resource Pro Editorial Team

There are several lessons from this scenario that insurance agencies may want to reflect upon. These best practices help ensure consistent service, reduce errors, mitigate liability, and defend against errors and omissions (E&O) claims.
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Resource Pro Editorial Team

We met with Mitch Loewen, Director of Insurance for The Builders Group, the #1 self-insured workers’ compensation fund in Minnesota, exclusive to the construction trades. Listen to hear his thoughts on distribution in the independent agency system and more.
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Frank Pennachio

' The distribution landscape is evolving, and retail agencies and brokers are rethinking their channel partner strategies just as carriers and others across the distribution landscape do the same.
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Heather Turner

On this episode of Kaleidoscope, we welcome Jason Angus, Chief Operating Officer at The Hilb Group, a top 15 agency based in Richmond, Virginia.
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Frank Pennachio

ReSource Pro was honored with a Silver Award in the “Back-Office Customer Service Team of the Year – Financial Services Industries” category for helping a client improve customer and employee experience.

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ReSource Pro

We often hear from our clients that the most difficult part of starting to use an insurance outsourcing service is “starting to use an insurance outsourcing service.” This is especially true for businesses that have never used outsourcing before.
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Resource Pro Editorial Team

` According to a new study from ReSource Pro Consulting, personal lines insurers will continue to advance their digital transformation strategies in 2022.
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Mark Breading

Susan Toussaint, VP of Growth Solutions, wrote for IA Magazine on how trigger event marketing can help insurance agents engage prospects and clients.

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ReSource Pro

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