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Rethinking Talent Strategy in a Changing Insurance Workforce The insurance industry is facing a growing talent shortage that threatens long-term growth, service quality, and competitiveness. As experienced professionals near retirement and fewer new entrants choose insurance as a career, agencies are under mounting pressure to rethink how they

Awareness is a critical tool for reducing an organization's security risk, yet many security awareness programs fail to leave an impact on employees. Here are three strategies to help you ensure that yours is effective.

Anuj Jain, VP of Carrier Practice, wrote for PropertyCasualty360 to discuss property and casualty market conditions and how insurers’ profitability will be pressured in the future.

By ReSource Pro

To determine whether they are prepared to provide efficient, effective, and timely service to their customers in the event of a claims surge, insurers should ask themselves the following questions.

Susan Toussaint, VP of Growth Solutions, wrote for IA Magazine on how producers can recognize which prospects are worth investing in.

By ReSource Pro

In KALEIDOSCOPE Episode 9, we meet with Dill Battle, a member attorney at Spilman Thomas & Battle, PLLC. Join us as we discuss client relationships in the age of COVID, remote medicine, and more.

Frank Pennachio, Practice Leader, Growth Solutions, wrote for PropertyCasualty360 on the risks of underinsurance and how agencies can address them.

By ReSource Pro

Automation can empower insurance organizations to meet client needs faster and with greater accuracy, as well as free up employees to focus on higher value activities. But there’s a key ingredient that keeps everything rolling smoothly: people. Here are four reasons why a human in the loop is
There are several lessons from this scenario that insurance agencies may want to reflect upon. These best practices help ensure consistent service, reduce errors, mitigate liability, and defend against errors and omissions (E&O) claims.
We met with Mitch Loewen, Director of Insurance for The Builders Group, the #1 self-insured workers’ compensation fund in Minnesota, exclusive to the construction trades. Listen to hear his thoughts on distribution in the independent agency system and more.

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