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To achieve long-term growth, a carrier sought to expand into new lines of business and diversify geographically with new products & channels. Throughout this journey, the client needed to maintain a strong balance sheet while delivering a superior customer experience.
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Resource Pro Editorial Team

' There are arguments both for and against the near-term emergence and impact of the Metaverse. It is fun to think about how it may dramatically alter human existence in the future, but first, it is important to define what is even meant by the term—and there is
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Mark Breading

Understanding the needs of stakeholders and allocating investments accordingly to enhance digital capabilities not only improves the customer experience of agents and policyholders but also delivers greater efficiencies internally.
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Mark Breading

Turning MGU Vision into Execution in the U.S. Wholesale Market Launching a managing general underwriter (MGU) in the U.S. wholesale market requires far more than underwriting expertise. Success depends on a clearly defined vision, a scalable operating model, disciplined governance, and a technology roadmap aligned to long-term growth.

Most insurance businesses grow through a mixture of organic growth and acquisitions or mergers. Each approach has its advantages and challenges. Finding the right balance between these strategies is critical to optimizing growth and maintaining regulatory compliance, especially these days.
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Resource Pro Editorial Team

Automation is a powerful tool for insurance agencies. But do you have a full view of the cost, steps, and time required to develop, customize, and manage bots? Here’s what you need to consider to make the most of this technology
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Juniper Wettengel and Justin Reisinger

In this episode of Kaleidoscope, we host an open discussion on the impact of mental pressures, improving mental performance with personal development and the three phases of leadership.
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Frank Pennachio

' Previously, we have discussed major trends including mobility, electrification, sustainability, and digital experience, but how will these emerging trends impact P&C insurers now and in the future? We've categorized these implications into the good, the bad, and the ugly.
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Mark Breading

CES has become one of the biggest auto shows in the world—but rather than focusing on new models and styling, the orientation is toward the most advanced technology capabilities and the user experience. In this blog we discuss the interrelated themes and trends between the auto show and
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Mark Breading

More and more states are beginning to enforce their versions of the NAIC’s Insurance Data Security Model Law. While high-profile hacks and a general rise in cybercrime levels continue to call attention to the need for robust data security programs, it’s important to understand that MDL-668 isn’t the
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Resource Pro Editorial Team

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