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For decades, talent management in insurance has been treated as a supporting function. Hiring, training, performance management, and career development lived largely within HR, operating alongside the business rather than at its core. That model is no longer sufficient. In a recent article published by The Insurance Lead, the argument is direct: talent must evolve
By
Resource Pro Editorial Team
Insurance organizations invest heavily in technology, yet many struggle to realize lasting value from those investments. In a recent article published by The Insurance Lead, the author argues that the problem is not a lack of technology spend or ambition. It is the operating model behind how technology work gets done.
By
Resource Pro Editorial Team
Black belts are great when it comes to martial arts but I don’t like them when it comes to ‘Six Sigma Black Belts’. Here is why.
The destruction caused by epic hurricanes recently has brought to light how important business continuity planning is to insurance organizations.
We recently asked some of our own experts to talk on how disruptive technology trends are impacting the insurance industry and outsourcing.
byChristopher Watkins
By standardizing procedures, you can ensure that everyone in the organization is doing things in the most effective and efficient way possible.
byViolet Xu
ReSource Pro found that more than 50% of all accounts had revenues that were below the average renewal processing cost. Find out how to avoid it!
byResource Pro Editorial Team
Initially, outsourcing was leveraged almost exclusively by large insurance organizations. But what about the rest of the industry?
byPatrick Armstrong
Are you getting the most out of the creativity of your people? Most organizations don’t realize how much insight their people can bring to a product.
byManj Sohal
Be ready to thrive as change comes by putting your operations first, enabling your employee benefits division to be nimble and ready to respond.
By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
byDan Epstein
Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
byChristopher Watkins
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