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CES 2026 highlighted how AI, automation, and connected technologies are reshaping insurance. From property risk and auto mobility to underwriting and operations, insurers must move beyond experimentation and build operating models that turn emerging technology into lasting value.
By
Ming Kostuck
In a recent article published by The Insurance Lead, “Closing the protection gap: how Faura tackles insurance’s $350 billion natural disaster problem,” the publication highlights Faura’s attempt to reframe how catastrophe risk is assessed and priced. Insights from The Insurance Lead’s coverage of Faura and the $350B natural-disaster insurance gap Instead of relying solely on
By
Resource Pro Editorial Team
By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
byDan Epstein
Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
byChristopher Watkins
You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
byDan Epstein
Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
byDan Epstein
Recently publicized ransomware attacks (“WannaCry”) have reminded many about the importance of cybersecurity vigilance.
In the insurance industry, people think of ‘outsourcing’ as delegating low-value tasks. In reality, we outsource mission-critical work all the time.
byMatthew Bruno
You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.
Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
byPatrick Armstrong
In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
byDan Epstein
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