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The 98% Solution: Why AI in Insurance Agencies Is Defining 2026

The 98% solution: Why AI in insurance agencies is defining 2026

Since the launch of ChatGPT in 2022, conversations around AI in insurance agencies have accelerated at an unprecedented pace. What initially began as excitement around generative AI tools, chatbots, and content automation has quickly evolved into something much larger: a complete operational transformation across the insurance industry.

by

Ming Kostuck

The rise of the AI-empowered policyholder: What it means

The rise of the AI-empowered policyholder: What it means for insurance leaders

For decades, insurers and intermediaries controlled most of the information flow in the insurance relationship. Policyholders relied on agents, adjusters, and carriers to interpret coverage, explain options, and guide decisions. That dynamic is beginning to shift. In a recent article published by The Insurance Lead, the concept of the AI-empowered policyholder takes center stage, highlighting

by

Resource Pro Editorial Team

There is a graph created with insurance in the center as other things relating to it branch out.

Podcast: Closing the Producer Activity Gap

An agency should create a process that makes it easy for the producer to rely on the service staff to do what the service staff does best.
by

Resource Pro Editorial Team

A laptop at a coffee shop looking at business profit data.

Managing by the Numbers

Speakers Jag Dalal and Ashwin Rangan share insights and experiences about successfully managing by the numbers.
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Resource Pro Editorial Team

Computer screen that has several charts and pie graphs detailing the company's current financial standing.

Defining Insurance Wins

In this article Dan discusses how insurance organizations can use numbers to gain insight into their business and build a successful strategy.
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Resource Pro Editorial Team

A baseball on top of a black sheet.

Moneyball: Billy Beane Does It Again!

Our congratulations to Billy Beane, Bob Melvin and the entire Oakland A’s organization on another successful year!
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Resource Pro Editorial Team

The team is having a meeting to see how they could be more productive for the upcoming project.

4 Tips for a Healthy Relationship With Your Insurance Solutions Provider

When you enter into a sourcing relationship, you are making a long term commitment to work with a provider as a team.
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Resource Pro Editorial Team

Bunch of Millennials are having fun playing games where the men have to run with girls on their back.

4 Ways to Attract Millennial Generation Talent

How do insurance businesses attract talent from a generation of individuals that aren’t interested in working in the industry? Here are four ways!
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Resource Pro Editorial Team

Two business men finalizing a deal by shaking hands.

The F Word in Client Relationships

Tom Cates, President of Brookeside, facilitated ReSource Pro’s most recent IAC meeting. Here are his insights on upgrading client relationships.
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Resource Pro Editorial Team

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The 98% Solution: Why AI in Insurance Agencies Is Defining 2026
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Why AI in insurance agencies is defining 2026

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The rise of the AI-empowered policyholder: What it means
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The rise of the AI-empowered policyholder

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