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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
byDan Epstein
In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.
byMatthew Bruno
We have imagined the agency of the future and data analytics and have distilled our ideas into a graphic novel, available for you to download here.
byDan Epstein
Organizations across all industry sectors have been steadily embracing project management as a way to control and improve project results.
byResource Pro Editorial Team
There is a tremendous opportunity for greater profitability for agencies that implement best practices in their organizations.
byResource Pro Editorial Team
It’s time to equip your employees with the knowledge they need to make change happen. Let us provide you with the right tools to help you perform.
byResource Pro Editorial Team
Putting fun in the workplace means making it a happy place to be! A happy worker is a productive worker.
byResource Pro Editorial Team
Putting fun in the workplace means making it a happy place to be! A happy worker is a productive worker.
byResource Pro Editorial Team
By examining your current service model, you can identify your most profitable customers and then segment your model to create balance and profit.
Transitioning from awareness to desire is the most difficult of the five building blocks in the ADKAR model. Read on to learn how to do so smoothly.
byResource Pro Editorial Team
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