Blog
Find a little bit of everything, from research highlights to use cases and how-to guides.
Featured posts
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.
By
Mark Breading and Heather Turner
As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our new Chief Financial Officer and sat down with him to learn more about his vision, experience, and what excites him most about joining the company.
By
Resource Pro Editorial Team
You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.
Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
byPatrick Armstrong
In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
byDan Epstein
In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.
byMatthew Bruno
We have imagined the agency of the future and data analytics and have distilled our ideas into a graphic novel, available for you to download here.
byDan Epstein
Organizations across all industry sectors have been steadily embracing project management as a way to control and improve project results.
byResource Pro Editorial Team
There is a tremendous opportunity for greater profitability for agencies that implement best practices in their organizations.
byResource Pro Editorial Team
It’s time to equip your employees with the knowledge they need to make change happen. Let us provide you with the right tools to help you perform.
byResource Pro Editorial Team
Putting fun in the workplace means making it a happy place to be! A happy worker is a productive worker.
byResource Pro Editorial Team
You might be interested in
Let’s rethink your process together
We’re here to help you elevate your operations, allowing you to focus on your customers and business. Discover how we can help you thrive.
