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For decades, talent management in insurance has been treated as a supporting function. Hiring, training, performance management, and career development lived largely within HR, operating alongside the business rather than at its core. That model is no longer sufficient. In a recent article published by The Insurance Lead, the argument is direct: talent must evolve
By
Resource Pro Editorial Team
Insurance organizations invest heavily in technology, yet many struggle to realize lasting value from those investments. In a recent article published by The Insurance Lead, the author argues that the problem is not a lack of technology spend or ambition. It is the operating model behind how technology work gets done.
By
Resource Pro Editorial Team
Want to kill your profitability? We didn’t think so! Read more to discover how Sales and Service must work together to keep your bottom line alive.
byFrank Pennachio
Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.
byFrank Pennachio
Congratulations to the winners of the US Insurance Awards! We were honored to be finalists in the Insurance Consulting Group of the Year category.
byResource Pro Editorial Team
Take a trip down memory lane as Laurie Ranegar reflects on what has changed in the industry over the decades as we've moved to digital.
Other than the agents who sell them their policy, the insurance professionals who have the most contact with policy holders are adjusters. If you don’t work in claims, however, you
byResource Pro Editorial Team
Congratulations to our everyone who had a hand in supporting our clients following Hurricane Harvey – because of you, we won three Stevie Awards!
byResource Pro Editorial Team
If you’ve been in the insurance industry for long, you’ve seen references to the NAIC and NIPR. These two organizations play a fundamental role in regulating our industry.
byResource Pro Editorial Team
Gemba-huh? Founder and Chief Operating Officer, Matt Bruno schools you on how to talk the talk and walk the gemba walk.
byMatthew Bruno
Everyone knows that first impressions count, but some forget that last impressions are just as important (if not more so)!
It's been a very memorable year! Here's to continued collaboration in 2019.
byResource Pro Editorial Team
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