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What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.
By
Mark Breading and Heather Turner

As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our new Chief Financial Officer and sat down with him to learn more about his vision, experience, and what excites him most about joining the company.
By
Resource Pro Editorial Team

SMA Strategy Meets Action, a ReSource Pro company, is conducting a new survey to capture the current state of the carrier-distributor relationship and the role technology plays in it.
byMark Breading

Learn how one broker successfully increased the profitability of their small accounts by leveraging ReSource Pro’s onshore, licensed professionals of ExpressIX.

Strategy Meets Action was recently acquired by ReSource Pro, and we’re thrilled to share Deb Smallwood's insights as an industry vet with a career-long devotion to the digital transformation of
byResource Pro Editorial Team

Hear from Steve Discher, a 35-year insurance veteran who says he loves the industry because, “It’s a great analytical sandbox to operate within.”
byResource Pro Editorial Team

In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and
byFrank Pennachio

For insurance agents, 2021 presents an opportunity to better prepare clients for the next adverse event, yet many aren’t doing so.
byFrank Pennachio

ReSource Pro is honored to be among the 2021 winners for helping our clients navigate the pandemic with minimal business interruptions.
byResource Pro Editorial Team

Today, customer experience remains as important as ever to the success of your business, yet the customer journey has changed. Customers expect fast, high-touch service. Here’s how you can deliver.
byCheryl Kusick

Whether you’ve already begun your automation journey or just thinking about starting one, consider these three steps you’ll need to take to automate successfully.
byChristopher Watkins

Automation can save you time, but it won’t always save you money. Most company leaders know where, when, how, and why they can apply the technology, but when it comes
byChristopher Watkins
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