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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team
Hear from Steve Discher, a 35-year insurance veteran who says he loves the industry because, “It’s a great analytical sandbox to operate within.”
byResource Pro Editorial Team
In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and
byFrank Pennachio
For insurance agents, 2021 presents an opportunity to better prepare clients for the next adverse event, yet many aren’t doing so.
byFrank Pennachio
ReSource Pro is honored to be among the 2021 winners for helping our clients navigate the pandemic with minimal business interruptions.
byResource Pro Editorial Team
Today, customer experience remains as important as ever to the success of your business, yet the customer journey has changed. Customers expect fast, high-touch service. Here’s how you can deliver.
byCheryl Kusick
Whether you’ve already begun your automation journey or just thinking about starting one, consider these three steps you’ll need to take to automate successfully.
byChristopher Watkins
Automation can save you time, but it won’t always save you money. Most company leaders know where, when, how, and why they can apply the technology, but when it comes
byChristopher Watkins
As you prepare to file a surplus lines policy with state regulators—and, depending on the state, make your premium tax payment—it’s likely you’ll use the declaration (or DEC) page as
byResource Pro Editorial Team
Blockchain made its first big splash with the launch of Bitcoin in 2009. But how can this complex technology be applied to insurance and will it succeed in becoming the
byChristopher Watkins
Sathya Sethuraman is the Director of Global Insurance Practice at UiPath, a leading robotic process automation vendor. We sat down with him to take a closer look at the trends
byResource Pro Editorial Team
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