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Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused on low-value work and too few dedicated to the high-value clients who drive growth.
By
Resource Pro Editorial Team
In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value to clients.
By
Resource Pro Editorial Team
Let’s take a look at how James River was impacted and how, with the help of ReSource Pro, it was able to overhaul claims quality and processing time.
byResource Pro Editorial Team
Should insurance agencies attach complete endorsement or policy forms to certificates of insurance? Here’s why doing so is in their best interest.
byBrenda Grow
Find out how a national insurance PA and a digital MGA overcame these obstacles and transformed the customer experience with the help of ReSource Pro’s IX Center.
SMA Strategy Meets Action, a ReSource Pro company, is conducting a new survey to capture the current state of the carrier-distributor relationship and the role technology plays in it.
byMark Breading
Learn how one broker successfully increased the profitability of their small accounts by leveraging ReSource Pro’s onshore, licensed professionals of ExpressIX.
Strategy Meets Action was recently acquired by ReSource Pro, and we’re thrilled to share Deb Smallwood's insights as an industry vet with a career-long devotion to the digital transformation of
byResource Pro Editorial Team
Hear from Steve Discher, a 35-year insurance veteran who says he loves the industry because, “It’s a great analytical sandbox to operate within.”
byResource Pro Editorial Team
In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and
byFrank Pennachio
For insurance agents, 2021 presents an opportunity to better prepare clients for the next adverse event, yet many aren’t doing so.
byFrank Pennachio
ReSource Pro is honored to be among the 2021 winners for helping our clients navigate the pandemic with minimal business interruptions.
byResource Pro Editorial Team
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