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Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused on low-value work and too few dedicated to the high-value clients who drive growth.
By
Resource Pro Editorial Team
In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value to clients.
By
Resource Pro Editorial Team
Since its inception, Advance it! has produced 23,317 ideas, saving over 1 million hours in processing time. To celebrate this milestone, we want to share some of the best ideas
byMatthew Bruno
Today we’re with Angela Adams, President of Angela Adams Consulting Services, who spoke at ReSource Pro’s Virtual Boot Camp, leading the session “Maximizing the Power of Your Agency Management System.”
byResource Pro Editorial Team
In the previous post of our series, we revealed three of the most common policy errors and how they happen. Today, we’ll share five best practices that can help you
byResource Pro Editorial Team
At the Future of Insurance USA conference, Anuj Jain (Carriers Practice Leader) had the opportunity to both attend and speak on the panel “The New Insurance Marketplace: Unlock Unprecedented Customer
byResource Pro Editorial Team
We spoke with productivity expert Stephanie Houston, who joined the Operations Advisory team in 2019 after 10 years in the property and casualty insurance industry. Here are some amazing personal
byResource Pro Editorial Team
More than eight months into the shift to remote work, new challenges could threaten customer service levels in insurance once again. Here’s how you can better support your remote teams
At ReSource Pro, we process thousands of insurance policies every month on behalf of our clients. In 2018 alone, we discovered more than 4.5 million discrepancies. Here are the three
byResource Pro Editorial Team
The U.S. government issued a warning this week about increased ransomware attacks on healthcare organizations. Here’s what you need to stay prepared.
In our new series, ReSource Pro Tips, we share the personal and organizational productivity hacks of top insurance professionals and thought leaders. We’re kicking off with Steve Anderson, co-author of
byResource Pro Editorial Team
We’ve seen recessions before, but not like this. Here are answers to insurance professionals’ four biggest questions about the economy.
byFrank Pennachio
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