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Insurance Segment Carrier MGA/Wholesale Other Retail Services Business services Compliance People Process Strategy Technology services

Licensing Excellence in 2026: Complexity Is Holding MGAs and Wholesalers Back

The insurance intermediary landscape is more competitive than ever. As MGAs and wholesalers pursue growth through geographic expansion, producer hiring, and new product launches, one operational challenge consistently emerges as both a bottleneck and a risk factor: insurance licensing and compliance management.

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Resource Pro Editorial Team

Operational Readiness Is the Key to Scaling AI in Insurance | ReSource Pro Summit 2026

Why operational readiness is key to AI success in insurance

The insurance industry has spent nearly three decades waiting for a technological revolution. Straight-through processing, predictive underwriting, and dynamic pricing have been tomorrow’s promises for so long that many stopped expecting tomorrow to arrive. With AI, we believe it’s here today.

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Resource Pro Editorial Team

P&C Personal Lines Insurers: Viewing Key Strategic Initiatives Through A New Lens

` According to a new study from ReSource Pro Consulting, personal lines insurers will continue to advance their digital transformation strategies in 2022.
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Mark Breading

Designing the Best-fit Insurance Operations Solution

So, how do leading insurance organizations efficiently and effectively drive positive change? They use an appropriate framework that can be applied to any initiative, ensuring they are covering every aspect

From Sales to CEO: Q&A with ReSource Pro’s Dan Epstein Tagger

Dan, our CEO sat down on the Evolved Broker Podcast with host Pat Costello, co-founder and principal at Evolve MGA, to discuss Dan’s career, his time as a stand-up comedian,
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Resource Pro Editorial Team

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KALEIDOSCOPE Podcast EP 06: COVID Impact on Service Delivery & Relationships

On this episode of Kaleidoscope we welcome guests, Lisa Teel, Assistant Vice President of Agency Operations, and Brandon Marshall, Senior Vice President of Agency Operations and Marketing at Encova Insurance.
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Susan Touissant

Our Solutions Solve Customer Experience Challenges

ReSource Pro's Insurance Experience Center improved the client's operations by delivering timely service to agents and insureds through both front-office and back-office services.
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Resource Pro Editorial Team

Automation-Enabled BPM vs. In-House RPA in Insurance

Automation-enabled business process management provides the best of both worlds: You outsource complex mission-critical processes to experienced professionals who are also equipped to maximize the value of RPA.
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Mark Breading

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KALEIDOSCOPE Podcast EP 05: Bending the Healthcare Cost Curve

KALEIDOSCOPE Episode 5 is now live. In this episode, Al Lewis, CEO of Quizzify, a prolific writer, and a graduate of Harvard Law School, joins co-hosts Susan Toussaint and Frank
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Susan Touissant

How Agencies Can Track and Maximize Carrier Incentives

Previously, we looked at the importance of carrier contingent commissions to agency profits and discussed a few strategies for maximizing them. Now, we’re going to dig into the real nitty-gritty:
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Resource Pro Editorial Team

A Better Approach to Small Account Management for Insurance Agencies

Small business accounts make up a substantial portion of many insurance agencies’ book of business, and servicing them can soak up significant time and energy from account managers. Yet in
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KALEIDOSCOPE Podcast EP 04: Cyber Insurance

Episode 4 of Kaleidoscope has arrived! Today on the podcast, meet Pat Costello of Evolve Insurance, an insurance industry veteran and entrepreneur. Learn more about cyber insurance, ransomware coverage, why
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Susan Touissant

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Insurance Segment Carrier MGA/Wholesale Other Retail Services Business services Compliance People Process Strategy Technology services
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