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The industry doesn’t have a clear leader, yet Insurance is at an inflection point. Core business models are shifting. Market conditions are tightening. And AI is accelerating how quickly leaders separate from the rest. But despite all this change, one thing is still true: most organizations are forced to piece together solutions across multiple providers,
By
Michael Costonis
Insurance agencies don’t have an accounting problem. They have a revenue visibility problem.
By
Saima Shaukat
The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic.
byMark Breading
Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients.
byBrenda Grow
In this episode of Kaleidoscope, we discuss how employers can reduce the waste, abuse, and fraud often found in health care plans.
byFrank Pennachio
The pandemic only elevated the need for companies to provide digital experiences to customers and employees, such as real-time payments, virtual claims submissions, and more. And recent research suggests that
Employers across all industries are rethinking their employee benefits strategies, how the benefits they offer align with the wants of today’s workforce, and how their benefits packages compare to their
byResource Pro Editorial Team
Education for insurance agents has turned into a race toward the bottom. It's time for conversations between carriers and agents to evolve beyond the usual niceties and routines and into
bySusan Touissant and Frank Pennachio
Awareness is a critical tool for reducing an organization's security risk, yet many security awareness programs fail to leave an impact on employees. Here are three strategies to help you
byResource Pro Editorial Team
To determine whether they are prepared to provide efficient, effective, and timely service to their customers in the event of a claims surge, insurers should ask themselves the following questions.
byResource Pro Editorial Team
In KALEIDOSCOPE Episode 9, we meet with Dill Battle, a member attorney at Spilman Thomas & Battle, PLLC. Join us as we discuss client relationships in the age of COVID,
byFrank Pennachio
Automation can empower insurance organizations to meet client needs faster and with greater accuracy, as well as free up employees to focus on higher value activities. But there’s a key
byResource Pro Editorial Team
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