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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team
The insurance industry has shifted its priorities in response to changing consumer demands, altered business patterns, and the ongoing workforce revolution. Recent Strategy Meets Action research revealed business drivers pushing
byMark Breading
Talent has been a front and center topic in boardrooms across the U.S. amid the pandemic, widespread resignations, a labor shortage, and other trends challenging the recruitment and retention of
byKaren Furtado
In a recent webinar sponsored by ReSource Pro, Strategy Meets Action’s Mark Breading moderated a panel discussion with several insurance industry leaders, who spoke about the talent challenges facing their
byResource Pro Editorial Team
' The personal lines segment is known for leading the charge with innovations and technologies – a reputation that only strengthened during the pandemic. Personal line insurers were poised to
Administrative work and data processing are essential to running a business smoothly, but they can also frustrate & bog down employees. Find out how we helped one of the world’s
byResource Pro Editorial Team
ReSource Pro Consulting's recent research report revealed that although there is a strong effort by insurers to provide true digital payment experiences, many continue to operate with outdated processes that
byKaren Furtado
Although the pandemic helped accelerate innovation in some areas of the business, many commercial lines insurers also came to realize how unprepared they were for the digital demands resulting from
In this episode of Kaleidoscope, we discuss the legalization of marijuana in the workplace, the impact and challenges it can create, and most importantly, how employers can navigate the risk.
bySusan Touissant
Many insurance buyers perceive insurance as a product and service with price as the primary differentiator. When agents follow their buyer’s lead and ask their insurance company partners for the
bySusan Touissant and Frank Pennachio
ReSource Pro Consulting research shows that 100% of property & casualty insurers have digital initiatives underway. How will these initiatives and other trends unfold in the coming months? Here are
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