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What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.
By
Mark Breading and Heather Turner

As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our new Chief Financial Officer and sat down with him to learn more about his vision, experience, and what excites him most about joining the company.
By
Resource Pro Editorial Team

Dropping the ball on regulatory issues can halt insurance agency growth, disrupt service, and result in costly penalties. Agencies need an experienced partner to ensure compliance full time.
byResource Pro Editorial Team

' The past two years are clear evidence of how commercial lines adapted to a rapidly changing world, especially underwriting. Now, insurers are accelerating their plans to move their underwriting

Robotic process automation is a powerful tool that can improve operations in a myriad of ways. When employed correctly, RPA can help employees free up as much as 30% capacity
byResource Pro Editorial Team

In this episode of Kaleidoscope, we discuss the latest cutting-edge health care methods used by psychologists to care for injured workers experiencing mental health challenges.
byFrank Pennachio

Many operations stop after getting the essentials down. According to the Nolan Company’s Stephen Murphy, to consistently deliver excellent service and be a true “Center of Excellence” the operation must
byStephen Murphy

If hitting a target only involved aim, every company would be hitting the mark. The fact is most aren’t. Why? Insurers that want to achieve profitable growth must factor multiple
bySteve Discher

Find out how our Insurance Experience Center made a difference for one MGA, enabling them to meet service commitments and spend more time focused on sales production.
byResource Pro Editorial Team

Outsourcing employee benefits administration is a powerful way for brokers to ease the pressure on their employees and provide consistent, memorable experiences to clients.
byResource Pro Editorial Team

The term “lapsed” refers to an insurance license that the holder does not renew at the time of its expiration date, but which state regulators have yet to administratively terminate.
byResource Pro Editorial Team

In this episode of Kaleidoscope, we discuss new and innovative strategies that will forever change how you view the future of managing health care costs.
bySusan Touissant
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