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This new research report assesses agencies’ current channel partnerships, their expectations for changes to insurance distribution, and their future channel plans in personal lines. The report concludes with actions insurers and agents can take to strengthen their existing partnerships and respond to ongoing personal lines distribution changes. If

This new research report delves into the 12 megatrends shaping the P&C insurance industry, including the global macro forces eliciting strategic responses from insurers. By understanding the implications of these megatrends, insurers can proactively position themselves to meet the evolving needs of customers and effectively manage risks in

As the talent crisis persists and technology continues to evolve, how are insurance organizations responding, and what are their plans for the future? Research conducted by ReSource Pro this year reveals insight into how the industry is rethinking workforce strategies, roles, and the usage of tech. Here are
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Susan Touissant and Mark Breading

Today’s claims leaders face a paradox: parts to fix vehicles cost more and are harder to get; building materials to repair damaged homes are also in short supply and rising dramatically in cost. While the time and cost of the claims journey are both increasing, the expectations of
You’ve just finished processing a stack of surplus lines policy filings or a premium tax report or two. A normal response is, "Phew! I’m glad THAT’s over". Be careful, though; it may not be that straightforward. If a filing or policy is tagged, indicating that a surplus lines
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Resource Pro Editorial Team

' Recent research by ReSource Pro Consulting on digital strategies in mid/large commercial lines shows many agencies are uncertain about the impact of some forms of automation. This uncertainty could be depriving agencies of significant growth opportunities.
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Mark Breading

Scams and other security risks are rampant on the Internet, and we recommend you take steps to protect yourself and the security of your information.

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ReSource Pro

' New research from ReSource Pro Consulting indicates MGAs face several roadblocks when investing and deploying new technology capabilities. MGAs are tackling various technology initiatives spanning distribution, internal operations, and insurer relations, which are fueling priority conflicts and stretching IT teams thin.
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Heather Turner

E&O can be costly for insurance agencies. The best defense against E&O liability is to stick to the basics: Encourage your producers and account managers to improve their technical knowledge; train them to fully educate policyholders; and establish strict procedures for processing applications, checking policies, and properly filing
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Resource Pro Editorial Team

' As insurance buyers’ expectations continue to rise, driven by new data and technology, many insurance organizations are falling behind. To take a closer look at the state of customer experience (CX) in the industry, we sat down with Josh Levine, founder and CEO of Cake & Arrow.
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Resource Pro Editorial Team

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