Throughout the past year, we’ve explored a wide range of topics on our blog. Between tackling common questions, exploring real-life case studies, and sharing guidance from our in-house experts, there’s a lot of information out there – and some topics proved more popular than most. In case you missed some of them, here are the top 5 blog posts from 2023.
Should We Trust AI to Make P&C Decisions?
AI has the potential to transform P&C insurance – is that a good thing? Mark Breading explores the emergence of generative AI, its place within P&C operations, and whether human input is necessary.
The 5 S’s Method for More Efficient Insurance Operations
Maximize insurance operations with the Five S’s: Standardize workflows, Segment accounts, Streamline processes, Source efficiently, and Scale operations. Enhance productivity, reduce costs, and optimize resource allocation for a more efficient and satisfying business ecosystem.
Governance: What, Why, and How
What’s the difference between working in your business and working on it? The time you spend working on your business is called governance, and it can make all the difference in attracting investors, maintaining growth, and staying resilient.
How Lean Process Mapping Can Benefit Insurance Organizations
Discover the power of Lean process mapping! Uncover inefficiencies, streamline operations, and enhance customer experience. Learn how to implement this Lean management tool across insurance operations, boosting quality and efficiency while ensuring team alignment and continuous improvement.
ReSource Pro’s Fatima Dean Talks AI and Underwriting
Explore AI’s transformative impact on insurance underwriting, as discussed by industry experts at the 2023 WSIA Annual Marketplace. ReSource Pro’s Fatima Dean emphasizes how AI revolutionizes underwriters’ roles, shifting focus to relationship-building and profitability, while improving retention and attracting new talent to the insurance sector.
Read all of these and hungry for more? Check out our most recent article, where we provide a plain English overview of the differences between generative AI, and AI technologies overall. We hope our blog has been and continues to be an accessible resource to help you stay ahead of industry trends.