All the education in the word won’t help you retain employees – young or old – if you don’t provide a work environment that makes them feel valued.

Google gave us a head’s up that mobile friendliness would be used as a ranking signal for websites in organic search. It is essential you are ready!

A sharing economy is a flexible economic network of people that share resources.

Each generation comes to the workplace with their unique strengths, skill set, and experience and can benefit from a mentoring program.

Tests can be used to help insurance agencies analyze what will distinguish their top performers and to create a profile and job description.

If you haven’t already, your insurance agency may want to hire an intern or even start an internship program.

Millennials are your next big insurance client segment, and they shop differently from the generations that preceded them.

Dan talks about the importance of the processes that lie behind all activities and how they need to align with a focused and coherent strategy.

Insurers who successfully grapple with changes that are underway will have a significant advantage in an increasingly competitive landscape.

Independent insurance agents and brokers remain the dominant force in commercial lines and rival direct writers and captives in personal lines.