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We spoke with productivity expert Stephanie Houston, who joined the Operations Advisory team in 2019 after 10 years in the property and casualty insurance industry. Here are some amazing personal and organizational productivity hacks.
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Resource Pro Editorial Team

Andy Niver wrote an article for Risk Management on how data analytics benefits risk professionals and how it may change in the future.

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Risk Management

More than eight months into the shift to remote work, new challenges could threaten customer service levels in insurance once again. Here’s how you can better support your remote teams as fatigue and other difficulties settle in.

Scaling Claims Operations Through Process Optimization Rapid growth can be as operationally challenging as it is commercially rewarding—especially for insurance carriers managing claims in volatile environments. Claims process optimization for insurance carriers becomes essential when sudden volume surges threaten service levels, data accuracy, and employee sustainability. Without scalable

At ReSource Pro, we process thousands of insurance policies every month on behalf of our clients. In 2018 alone, we discovered more than 4.5 million discrepancies. Here are the three most common errors we uncover.
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Resource Pro Editorial Team

The U.S. government issued a warning this week about increased ransomware attacks on healthcare organizations. Here’s what you need to stay prepared.
In our new series, ReSource Pro Tips, we share the personal and organizational productivity hacks of top insurance professionals and thought leaders. We’re kicking off with Steve Anderson, co-author of The Bezos Letters.
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Resource Pro Editorial Team

We’ve seen recessions before, but not like this. Here are answers to insurance professionals’ four biggest questions about the economy.
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Frank Pennachio

ReSource Pro’s Boot Camp is going virtual this November 9-10. From networking with other insurance professionals to learning new strategies to improve your organization, here are six reasons to attend this exciting industry event.
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Resource Pro Editorial Team

Certificates of insurance can be a vital moment of truth for insureds, yet are often delegated to entry level employees. Here’s why most solutions to certificate requests fail.
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Brenda Grow

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