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- Corporate News
Susan Toussaint, Principal with Oceanus Partners, discusses what common mistakes lead to underperformance.
By Independent Agent Magazine
- Corporate News
ReSource Pro is honored to be included in Insurance Journal’s annual charity issue. We thank our employees for their commitment to community and the greater good!
By Insurance Journal
- Corporate News
Susan Toussaint discusses how an agency can create a uniform, consistent message to potential clients.
By IA Magazine
Optimizing Operations for Scalable, Sustainable Program Administration Insurance program administrators operate at the intersection of service excellence, data-driven decision-making, and operational discipline. As programs scale across personal, commercial, and specialty lines, service operations must evolve to meet rising customer expectations without sacrificing employee engagement or efficiency. Operations optimization
- Corporate News
Susan Toussaint, Principal with Oceanus Partners, discusses retention rates and effectively communicating with your clients.
By National Underwriter
- Corporate News
Industry leaders sat with IJ and ReSource Pro, offering their perspectives on what tech changes are to come.
By Insurance Journal
- Corporate News
Violet Xu wrote an article for Property Casualty 360° on recognizing that people are willing to pay a premium for excellent customer service, but insurance organizations fail to meet those expectations.
By Property Casualty 360°
- Corporate News
ReSource Pro is honored to take home an Award of Excellence from Insurance Marketing and Communications Association (IMCA).
