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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team
Despite economic stresses, M&A activity remains a popular growth strategy for the insurance industry. However, overlooking regulatory compliance considerations in the planning and execution phases may lead to lengthy delays
byResource Pro Editorial Team
A new ReSource Pro research report examines the channel distribution plans of MGAs in 2023, including their current partnerships, how they expect distribution to change in the next few years,
byMark Breading
The insurance industry continues to find itself in a talent crisis. The workforce challenges we are facing are not entirely new. Some of them are the lasting impact of the
byMeredith Barnes-Cook
Lean process mapping is a Lean management tool that involves breaking a process into step-by-step instructions and creating a flowchart to identify areas where work can be streamlined or eliminated.
byPhilip Vallido and Karie Wood
Once a business registers with the Secretary of State’s Office in a domicile or foreign jurisdiction, it needs to keep that information current. It’s common for various business types to
byResource Pro Editorial Team
Governance is a critical part of any business, whether it’s a small startup or a global enterprise. A solid governance structure can have a range of benefits, from attracting investors
There are three ways insurance companies are and can leverage the power of AI: automation, augmentation, and action – the three “As.” However, there remain concerns over the use of
byMark Breading
ReSource Pro Consulting’s Mark Breading sat down with a panel of several other industry leaders to talk about the profound impact of new technologies on the insurance workplace. In this
byResource Pro Editorial Team
' Technology, changing customer expectations, and economic challenges are reshaping insurance distribution. Our latest research offers insight into retail agencies’ current channel partnerships, future channel plans, and expectations for changes
byHeather Turner
From the changing behaviors and expectations of the future customer to the shifting global issues around climate and geopolitical risks, the insurance industry will need to adapt to the intensifying
byMark Breading
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