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Michael Costonis

Building What the Insurance Industry Actually Needs Next

The industry doesn’t have a clear leader, yet Insurance is at an inflection point. Core business models are shifting. Market conditions are tightening. And AI is accelerating how quickly leaders separate from the rest. But despite all this change, one thing is still true: most organizations are forced to piece together solutions across multiple providers,

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Michael Costonis

The multi-million-dollar revenue blind spot: rethinking insurance revenue management in modern agencies

The multi-million-dollar revenue blind spot: rethinking insurance revenue management in modern agencies

Insurance agencies don’t have an accounting problem. They have a revenue visibility problem.

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Saima Shaukat

Insurtech Insights 2024: The human side of insurtech 

At insurance events, something is always happening between the diverse sessions, bustling vendor floor, and lively networking tables. While logos and banners dominated the event floor, the people were the
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Ming Kostuck

MGAs and Smaller Carriers Drive Growth in Core System Purchases

Leading insurance companies – both carriers and MGAs – are investing in core systems to solve issues with market responsiveness and customer servicing. Find out about recent trends in our
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Tom Benton

The Insurance Futurist Shaping the Industry of Tomorrow

Throughout his career, Mark Breading has been known for his tailored advising, growth mindset, and commitment to guiding the next generation of insurance leaders. It comes as no surprise that
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Resource Pro Editorial Team

Five “Whys” to Transform Underwriting

In an evolving insurance landscape, Meredith Barnes-Cook explores how the "Five Whys" method can drive underwriting transformation, ensuring companies tackle root problems rather than symptoms.
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Meredith Barnes-Cook

Customer Experience: 33% commercial lines carries in broad deployment

2024 Transformation Landscape: Commercial Lines Success Initiatives

Over a decade, we've monitored shifts within commercial lines insurance. Recent economic variability, a talent crunch, climate changes, and tech advancements have heightened the stakes for 2024, urging carriers to
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Ming Kostuck

Carrier Management: CEO Dan Epstein Tagger on the Global Talent Crisis

Dan Epstein discusses the insurance talent crisis in Carrier Management, advocating for "up-sourcing" to address workforce gaps and retain knowledge. He highlights KPM as a key to operational efficiency and
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Resource Pro Editorial Team

2024 Insurance Market Outlook for Retailers

Amid a tough insurance market due to global factors, experts foresee mixed outcomes for 2024. With challenges like rising costs and the talent crisis persisting, firms must innovate and prioritize
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Susan Touissant

Many see embedded insurance as a disruptor – is it?

Today ReSource Pro Insights, our research practice, announces a big milestone: the release of our 300th published research report, "Embedded Insurance: Disruptor or Distraction?" From warranties to travel insurance, embedded
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Mark Breading

Why is AI Governance Important for P&C Insurers?

The artificial intelligence (AI) landscape has changed significantly over the past year, presenting both fresh opportunities and new challenges to the property & casualty insurance industry. As AI continues to
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Tom Benton and Vinay Shah

Welcome Ernie Feirer, New Carrier Practice SVP

We’re excited to welcome Ernie Feirer in his new executive role leading our carrier practice. With more than 40 years of insurance industry experience, including 37 years of experience working

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Resource Pro Editorial Team

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